Customer Success Account Manager responsible for managing client relationships and driving product adoption in a SaaS context. Focusing on client satisfaction and retention metrics while collaborating cross - functionally.
About the role
- Hybrid Account Manager enhancing client relationships and promoting digital marketing strategies in Barcelona. Responsible for achieving sales targets while providing exceptional customer experiences.
Responsibilities
- Enhance client & agency relationships by providing customized, performance-boosting strategies and promoting additional digital marketing products.
- Offer strategic consultancy to maximize ROI on advertising investments, using a quality consultative approach.
- Achieve sales targets and ensure an exceptional customer experience.
- Proactively engage with customers via phone, video calls, and email.
Requirements
- BA/BS degree and/or equivalent practical experience
- C2 level of Dutch and a high level of English
- 1-2 years in sales or online advertising
- Knowledge of Google products such as Ads, AdSense or YouTube
- Strong communication, time management, and analytical skills
- Team player, adaptable to fast-paced environments,
- Goal-oriented and customer-focused
- Passionate about Marketing, Technology and online Advertising, with a desire to learn and develop
Benefits
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Relocation package including Flight ticket, Accommodation in a nice individual studio
- Private Health Insurance.
- Continuous skill development and certifications.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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