Hybrid Account Manager – AI Projects

at Gemmo AI

• Job title: Account Manager – AI Projects
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: €40,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Milan, Italy

About the role

• Account Manager collaborating with clients and technical teams to manage AI projects. Ensuring successful delivery and coordination of project requirements in a hybrid work environment.

Responsibilities

• Act as the bridge between clients and technical teams;
• Manage client relationships and ensure successful delivery of AI projects;
• Organize and facilitate sprints, manage long-term project plans;
• Gather and write both technical and non-technical requirements;
• Coordinate closely with Machine Learning and Engineering teams;
• Lead retrospectives and demos, contribute to project proposals and RFPs.

Requirements

• Bachelor’s or Master’s degree in Engineering, Business, Computer Science, or related field;
• 3+ years of experience in project or account management within a tech or software company;
• Proven experience managing client relationships and coordinating multidisciplinary teams;
• Experience with Agile methodologies (Scrum, Kanban) and tools such as Jira or Linear;
• Excellent written and verbal communication skills in English and Italian;
• Strong organizational and prioritization skills;
• Ability to manage multiple projects simultaneously and work under tight deadlines.
• Nice to Have
• Experience working in AI, Machine Learning, or Data Science environments;
• Familiarity with writing RFPs, project proposals, or business requirement documents;
• Background in consulting or B2B software delivery;
• Understanding of software delivery lifecycles and collaboration between technical and non-technical teams.

Benefits

• Laptop, monitor, camera, and noise-cancelling headphones;
• Paid lunch and coffee breaks when in office;
• Access to AI learning materials and internal training sessions.