AC
Arrow ComponentsAccount Manager
Account Manager leading account support team for customer relationships and NPI needs. Driving improvements across cross - functional projects and ensuring timely communication with key stakeholders.
About the role
- Plan, design and deliver live experiences and support materials with clients and internal teams
- Support clients to develop localised experiential campaigns from planning through delivery and post-event evaluation
- Manage the rollout of services and products for various client activities
- Take ownership and manage client projects from conception through to delivery, on time, on budget and on brand
- Produce contact reports, status reports and run status meetings
- 360 stakeholder management, understanding and addressing interests of all parties
- Contribute to the production of an exciting briefing process
- Use knowledge of production techniques across media to identify appropriate production choices
- Demonstrate awareness of client business objectives and how individual campaigns fit into overall strategy
- Support senior team members and drive a strategic approach through insights, data and analysis
- Develop understanding of finances (income, profit, scope, contract)
- Negotiate with clients and suppliers on fees and costs
- Role predominantly office based with occasional logistical duties on-site; hybrid working between Bristol office and remote
Requirements
- Ideally an established Account Manager (live event background desirable but not essential)
- Strong on administration and process; attention to detail
- Experience servicing accounts and supporting Live Experiences work
- Understanding of agency process and resource management
- Ability to anticipate and communicate problems and opportunities
- Calm and consistent manner when plans change; ability to think on your feet
- Ability to look beyond day-to-day and identify potential issues and solutions
- Excellent interpersonal and communication skills (written and verbal)
- Self-starter and team player; solution oriented and able to ‘make things happen’
- Organisation skills and ability to manage, prioritise and juggle multiple projects efficiently
- Ability to engage with senior stakeholders on both the client and agency side
- On-going interest in industry leading ideas and emerging trends
Benefits
- A thriving career with the chance to learn from passionate, talented colleagues and mentors
- Exciting and varied client work
- Competitive basic salary
- Opportunities to acquire equity
- Minimum 25 days holiday
- Volunteer Days
- Family Friendly and Flexible Hybrid working policies
- Attractive Pension and Financial well being support and resources
- Private Healthcare and Mental Wellbeing support
- Employee Assistance Programme
- Career Development and Counselling
- Calendar of social and charity events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
CO
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