Sales Account Manager for Uline in Florida, managing existing accounts and prospecting new business opportunities. Providing high - quality products and solutions through effective customer relationships.
About the role
- Account Coordinator playing a critical role in Account Management, liaising between internal departments and clients. Responsible for handling inquiries and ensuring client satisfaction in pharmacy workflow.
Responsibilities
- Play a critical role within the Account Management team, serving as a key liaison between internal departments and external clients.
- Demonstrate mastery of pharmacy workflow software to facilitate new patient referrals for a successful onboarding process.
- Handle client inquiries or issues, support approved processes for new groups and ongoing success for existing groups, and execute account-specific strategies to ensure client satisfaction and retention.
- Work closely with the operations team and help to identify opportunities for process improvement.
Requirements
- High school diploma or GED required.
- Three (3) years of experience in pharmacy or account coordination to include customer service and understanding of pharmacy workflow and patient experience required.
- Strong organizational, problem-solving, process management, and analytical skills.
- Ability to manage multiple priorities including communication flows, managing client portals, processing prescriptions, and facilitation of information to customers.
- Strong verbal and written communication skills, with the ability to build effective working relationships across internal teams and external account managers.
- Excellent computer skills including Microsoft Office and web-based applications.
- Proven examples of displaying the Reliance Rx values: Collaborative, Accessible, Results-Oriented, Empowering, Supportive.
Benefits
- full range of benefits
- generous paid time off
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