Account Administration Specialist maintaining user accounts and access for Greenberg Traurig. Collaborating with teams to support cloud accounts and distribution lists with a focus on efficiency.
Responsibilities
Creating accounts on various systems for new hires
Maintaining existing accounts
Provisioning access to restricted systems/services
Ensuring access for those leaving GT is suspended in a timely manner
Maintaining firm distribution lists, shared mailboxes, cloud storage enterprise accounts, and Office 365 licenses
Creates and maintains Active Directory and ADERANT accounts
Manages cloud accounts in Microsoft Entra (Azure)
Manages user accounts in 3rd party/external systems
Logs, tracks, and updates all requests via ticketing system (Ivanti)
Identifies issues that require approval of Office of Firm Counsel
Provides Tier I support when required and On-Call support to Account Administration Team
Participates in identifying and implementing improvements for the Account Administration function
Requirements
BA/BS Degree preferred
3-5 years’ experience in Active Directory or related experience
MCSA: Microsoft Certified Solutions Associate
A+, AZ900 Azure Fundamentals, Security+ and Network+ certifications are highly desirable
Proficient in documenting technical processes and procedures
Technology proficiency with Windows-based software and Microsoft Office 365 required
Knowledge or experience with Ivanti ticketing system or similar
Knowledge or experience with SQL management
Knowledge or experience in PowerShell
Benefits
Competitive compensation
Excellent benefits package
Opportunity to work within an innovative and collaborative environment
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