About the role

  • Account Administration Specialist maintaining user accounts and access for Greenberg Traurig. Collaborating with teams to support cloud accounts and distribution lists with a focus on efficiency.

Responsibilities

  • Creating accounts on various systems for new hires
  • Maintaining existing accounts
  • Provisioning access to restricted systems/services
  • Ensuring access for those leaving GT is suspended in a timely manner
  • Maintaining firm distribution lists, shared mailboxes, cloud storage enterprise accounts, and Office 365 licenses
  • Creates and maintains Active Directory and ADERANT accounts
  • Manages cloud accounts in Microsoft Entra (Azure)
  • Manages user accounts in 3rd party/external systems
  • Logs, tracks, and updates all requests via ticketing system (Ivanti)
  • Identifies issues that require approval of Office of Firm Counsel
  • Provides Tier I support when required and On-Call support to Account Administration Team
  • Participates in identifying and implementing improvements for the Account Administration function

Requirements

  • BA/BS Degree preferred
  • 3-5 years’ experience in Active Directory or related experience
  • MCSA: Microsoft Certified Solutions Associate
  • A+, AZ900 Azure Fundamentals, Security+ and Network+ certifications are highly desirable
  • Proficient in documenting technical processes and procedures
  • Technology proficiency with Windows-based software and Microsoft Office 365 required
  • Knowledge or experience with Ivanti ticketing system or similar
  • Knowledge or experience with SQL management
  • Knowledge or experience in PowerShell

Benefits

  • Competitive compensation
  • Excellent benefits package
  • Opportunity to work within an innovative and collaborative environment

Job title

Account Administration Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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