Maintenance Contract Administrator at MacDonald - Miller managing service maintenance contracts and ensuring accuracy. Collaborating with teams to optimize processes and contract profitability.
About the role
- Account Administration Specialist maintaining user accounts and access for Greenberg Traurig. Collaborating with teams to support cloud accounts and distribution lists with a focus on efficiency.
Responsibilities
- Creating accounts on various systems for new hires
- Maintaining existing accounts
- Provisioning access to restricted systems/services
- Ensuring access for those leaving GT is suspended in a timely manner
- Maintaining firm distribution lists, shared mailboxes, cloud storage enterprise accounts, and Office 365 licenses
- Creates and maintains Active Directory and ADERANT accounts
- Manages cloud accounts in Microsoft Entra (Azure)
- Manages user accounts in 3rd party/external systems
- Logs, tracks, and updates all requests via ticketing system (Ivanti)
- Identifies issues that require approval of Office of Firm Counsel
- Provides Tier I support when required and On-Call support to Account Administration Team
- Participates in identifying and implementing improvements for the Account Administration function
Requirements
- BA/BS Degree preferred
- 3-5 years’ experience in Active Directory or related experience
- MCSA: Microsoft Certified Solutions Associate
- A+, AZ900 Azure Fundamentals, Security+ and Network+ certifications are highly desirable
- Proficient in documenting technical processes and procedures
- Technology proficiency with Windows-based software and Microsoft Office 365 required
- Knowledge or experience with Ivanti ticketing system or similar
- Knowledge or experience with SQL management
- Knowledge or experience in PowerShell
Benefits
- Competitive compensation
- Excellent benefits package
- Opportunity to work within an innovative and collaborative environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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