operations

Flatgigs is a Dubai-based talent and recruitment firm that partners with investor-backed and investor-ready MENA startups to fill critical revenue-driving roles. They provide end-to-end strategic talent acquisition, performance-focused cultural fit hiring, hyper-accelerated onboarding, and data-driven hiring optimization to maximize hiring ROI and extend runway for startups. Flatgigs positions itself as a B2B partner for high-growth companies and investors, embedding experienced leaders and teams to drive faster revenue milestones and reduce hiring risk.

Flatgigs works with startups under pressure to hit growth targets.
We support investor-backed teams when revenue has stalled, strategy needs a reset or internal bandwidth is maxed out.

What we bring:

- Operators with sector experience who know what moves the needle
- Fractional execution that’s fast, flexible, and ROI-focused
- Ongoing support to keep leadership aligned and growth on track

Founders bring us in to move faster. Investors trust us to protect their portfolio.

Flatgigs

•      Manage and process global citizenship program files end-to-end
•      Review, organise, and track documentation including passports, IDs, and application forms
•      Maintain accurate case records and monitor submission timelines
•      Follow up with clients to collect missing or incomplete documents
•      Ensure compliance with program requirements and internal quality standards
•      Handle DEWA processing and related utility administration
•      Liaise with Shiny for licensing documentation and regulatory approvals
•      Manage government-related paperwork and coordinate submissions
•      Maintain organised physical and digital filing systems
•      Provide general office coordination and administrative support
Support senior team members with document preparation and compliance tracking

Administrative Operations Assistant

Citizenship & Administrative Coordinator in Dubai processing global citizenship program files. Responsible for documentation and office administrative operations in a fast-paced environment.

Deliveroo is a food delivery service that partners with restaurants, takeaways, supermarkets, and shops to bring a wide variety of meals directly to customers' doors. Users can easily track their orders and receive notifications about their delivery in real-time, ensuring a quick and efficient service. Deliveroo also offers options for workplaces and provides gift cards, making it a versatile choice for dining occasions.

Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 140,000 best-loved restaurants and grocery partners, as well as 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with around 3,500 employees in offices around the globe.Deliveroo operates in nearly 800 locations across 11 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, United Arab Emirates, Kuwait and the United Kingdom.Our mission…We're building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible. We obsess about building the future of food, whilst using our network as a force for good. We’re at the forefront of a highly competitive industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers. Our talented people, too, have the opportunity to build a definitive career while transforming the way the world eats. And we’re just getting started. 

Deliveroo

• Building effective, scalable and efficient frameworks and systems that can be centralised to manage rider performance across the Middle East
• Make recommendations on how to allocate our resources to ensure the best possible outcomes, for instance, an incentive strategy designed to tackle a specific rider performance problem.
• Track our key metrics, look for unusual trends in our data and uncover root causes to ensure that we preserve the health of the network.
• Work alongside other members of the Middle East Rider Operations team to ensure that we operate to budget
• Provide regular, relevant, concise updates on rider performance to wider business stakeholders.

Senior Operations Manager – Rider Performance

Senior Operations Manager optimizing rider performance across the Middle East for Deliveroo, overseeing scalable frameworks and systems in a competitive environment.

• Performance Monitoring: Regularly assess site performance using key metrics such as B10s, rejections, missing items, and cancellations. Identify issues affecting accuracy and fulfillment efficiency.
• Root Cause Analysis: Investigate performance issues, document findings, and implement corrective actions to prevent recurrence.
• On-Site Training: Train and upskill pickers on Deliveroo’s SOPs, focusing on substitution handling, order prioritization, picking accuracy, and customer-first execution.
• Action Plan Development: Create site-specific action plans to improve store KPIs. Outline findings, proposed solutions, and support required from stakeholders.
• Documentation & Reporting: Maintain records of site visits, issues, solutions implemented, and performance feedback. Share periodic updates with central operations and partner management teams.
• Hardware & Tech Support: Conduct regular checks on store tablets, printers, and SIMs. Troubleshoot or escalate hardware issues to ensure seamless live operations.
• Collaboration with Store Staff: Work closely with partner store managers and staff to ensure proper stock availability, item accuracy, and efficient order preparation.

Operations Associate – Grocery

Operations Associate supporting daily grocery operations at Deliveroo's partner network. Focused on performance, training, and collaboration across multiple sites.

• Oversee a cluster of multiple sites, managing and mentoring Senior Operations Associates and Operations Associates to deliver strong performance outcomes.
• Conduct regular performance reviews, set clear goals, and provide ongoing coaching, recognition, and feedback.
• Develop team capability through structured training, field coaching, and performance management.
• Ensure consistent communication and alignment across sites under your cluster.
• Monitor and analyze key operational KPIs including B10s, picking accuracy, IUNS, rejection rates, and cancellations.
• Identify performance gaps and root causes, implementing data-driven action plans to improve results.
• Ensure operational consistency and adherence to Deliveroo standards across all assigned locations.
• Drive initiatives to enhance picker performance, site productivity, and customer satisfaction.
• Conduct regular operational audits and store walkthroughs to assess compliance with SOPs and quality standards.
• Identify opportunities to improve process efficiency, reduce rejections, and enhance picking accuracy.
• Troubleshoot systemic or recurring issues and coordinate with cross-functional teams to implement sustainable solutions.
• Ensure new launches within your cluster are well-prepared in terms of staffing, training, and readiness.
• Act as the primary point of contact for store and partner management teams across your cluster.
• Collaborate with Supply Chain, Partner Management, and Central Ops to resolve escalations quickly and effectively.
• Lead local rollouts of new operational processes or initiatives, ensuring clear communication and adoption across your sites.
• Support the Operations Manager on strategic projects focused on scaling performance, efficiency, and capability.
• Consolidate cluster-level reports on KPIs, insights, and progress against targets for WBR and MBR reviews.
• Present site performance data and improvement plans to Area and Regional Managers.
• Contribute to strategic discussions by providing ground-level insights and recommendations for process optimization.

Operations Specialist, Grocery

Operations Specialist in Deliveroo's Grocery Operations, overseeing multi-site performance and driving operational efficiencies while managing teams. Ensuring delivery of key KPIs and departmental strategies.

Connor is a consulting firm specializing in compliance services, software advisory, and IT contract optimization. They offer solutions for software asset management, cloud migration, software license preparedness, and governance. Connor is committed to enhancing customer engagement and provides robust solutions to uncover royalty and license non-compliance, manage IT security risks, and optimize technology investments. With a focus on transforming customer engagement and maximizing technology value, they leverage regional expertise to meet diverse market needs across the globe. Their team is dedicated to fostering trust through transparency, authenticity, and comprehensive service offerings.

Connor's mission is to make a positive impact on our people's lives, the lives of the people we interact with, and the communities we live in.  Our global team is driven by our mission and values, committed to doing our best for each other, our clients and our communities every day.  Every employee at Connor is positioned to have an impact, knowing the status quo is not good enough.  

Our services are primarily focused on 3rd party relationships - with our Royalty and Software License Compliance services helping companies secure their revenue streams, and our GRC and vendor management solutions providing insights and assurance for cyber-security and ESG risks.  By staying true to our mission and values, our team of highly specialized professionals help our customers achieve their business goals, while strengthening their 3rd party relationships.    

We drive on diversity being our strength, operating as a single firm in more than 20 countries. Connor’s clients span from the largest IP and Software licensors across the globe, to many of the future industry leaders.   We embody the David vs. Goliath story and thrive on it - embracing challenges from our Big 4 competitors daily.  Our nimbleness allows us to truly tailor our services to our clients' needs, supported by our technology first mindset in customer engagement and data analysis.  Our proprietary technology across ConnorX and Data Platform uniquely positions us to deliver marketing level customer experience and insights to the compliance industry.  

Our People are our only assets. Ask our people how they feel about working at Connor, and they'll all say the same thing: They feel proud to be part of a team that not only strives to be smarter and better for our clients but offers endless opportunities to grow and learn along the way.

We are more than just accountants; we are trusted advisors invested in the long-term financial success of their businesses. 

Connor

• Lead and manage end-to-end implementations of enterprise ITAM and SAM platforms
• Act as the senior escalation point for complex tooling, data, licensing, and integration challenges
• Define and enforce tooling implementation standards, best practices, and delivery frameworks
• Leverage AI-driven capabilities within ITAM, SAM, SaaS, and FinOps tools to improve data quality and normalization, compliance and optimization outcomes, insight generation and reporting
• Design and implement automation workflows to reduce manual effort
• Train, mentor, and lead junior consultants on tooling implementation and enablement
• Manage multiple client engagements simultaneously, ensuring delivery quality, timelines, and outcomes
• Identify and operationalize emerging AI and automation capabilities from tooling vendors into Connor delivery models

Manager – Tooling Implementation, Enablement, ITAM, SAM, SaaS, FinOps

Manager leading tooling implementation and consulting practice at Connor Consulting, specializing in ITAM, SAM, SaaS Optimization, and FinOps advisory services.

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

Switzerland Global Enterprise is the official Swiss organization for export and investment promotion. As a private consulting and platform organization commissioned by the Confederation and the cantons, we support our customers in around 130 countries.

Learn more: https://www.s-ge.com/en/who-we-are
Your career opportunities: http://s-ge.com/jobs

Switzerland Global Enterprise

• Leads a team of commercial operations managers globally outside the Americas supporting Power & Energy Resource customers.
• Manages a team of eight (8) commercial operations managers and proposal analysts with varying levels of experience.
• Oversee the preparation of proposals/bids, contract negotiation and compliance with contract commitments and commercial risk assessment.
• Drives strategy development for sales territory while staying informed of industry trends.

Director, Commercial Operations – Global

Director of Commercial Operations managing a global team for Power & Energy Resource customers outside the Americas. Leading strategy development and proposal preparation in a hybrid role based in Dubai or Bengaluru.

<IAAPA> IAAPA is the International Association of Amusement Parks and Attractions, a global trade association that connects and supports the attractions industry — including amusement parks, water parks, zoos, aquariums, museums, family entertainment centers, and manufacturers/suppliers. IAAPA organizes major industry expos and events worldwide, provides education, certification, safety and security resources, advocacy and research, and offers membership services to operators, suppliers, and professionals. The association's work focuses on networking, professional development, safety best practices, and public affairs to promote a sustainable and thriving attractions sector.

Founded in 1918, IAAPA is a diverse and dynamic community of global attractions professionals. As the largest trade association for amusement parks and attractions, IAAPA unifies the attractions community, inspires growth, learning, and collaboration, and strives to promote the highest professional standards for excellence and safety for attractions around the world. 

IAAPA members include professionals from amusement parks, theme parks, attractions, water parks, resorts, family entertainment centers, location-based entertainment, natural attractions, zoos, aquariums, resorts, cruise lines, science centers, museums, manufacturers, and suppliers. 

The association's global headquarters and North America office is in Orlando, Florida, US and maintains regional offices in Brussels, Belgium; Dubai, United Arab Emirates; Hong Kong SAR, China; Shanghai, China; Singapore; and Mexico City, Mexico.

IAAPA

• Create RFPs, bid solicitation, evaluation, selection and contract negotiation and management of Expo operational vendors including official services contractor, venue, safety inspection, security, and more.
• Work with the global sales team to maximize exhibit space and determine placement of show floor services such as concessions, lounge, seating areas, and show offices.
• Primary contact for exhibitors after they have contracted booth space.
• Develop exhibitor communications including bulletins, service guides, required forms, and training webinars.
• Oversee the production of meeting specifications, master schedules, team manuals.
• Review and approve exhibitor booth layouts to ensure compliance with show guidelines.
• Manage an exhibitor sustainability program and other Expo sustainability measures.
• Manage the exhibitor guest program including monitoring and sending codes.
• Work with global operations team on the signage plan and gather relevant information for the signage production.
• Work closely with the registration team on building of hte online registration sites and providing customer service support to exhibitors once system is launched.
• Manage operations expenses for the Expo.
• Update the website with relevant attendee and exhibitor information including the on-site information page.
• Manage process of post-event survey creation, distribution, aggregation, and reporting.
• Create procedures for exhibitor-appointed contractors and mechanism for submission of required documents and approval.
• Provide superior customer service and responsiveness to exhibitors and attendees from around the world.
• Assist the IAAPA EMEA team with regional events, as needed.
• Provide support to IAAPA Middle East Sales in reference to sales materials, floor plan development, and exhibitor communications.
• Support the IAAPA EMEA Membership team in developing and delivering members areas / features at the Expo.
• Oversee the fulfillment of Expo sponsorship deliverables in conjunction with sponsorship team and other operations team members.
• Liaise with the operations counterparts in Asia and North America to support other IAAPA Expos.
• Work collaboratively with other departments in the development and production of IAAPA Expo Middle East.
• Manage staff shipments to/from IAAPA Expo Middle East.
• Assist Director of Operations, EMEA with the trade show operations for all EMEA Trade Summits and Expos including all operational duties noted above.
• Works collaboratively with other departments in the development, production and marketing of events and programs.
• Support the EMEA team on other regional events, as needed.
• Establish/maintain relationships with contacts at prospective destinations and venues for upcoming IAAPA events, conferences or meetings, both domestic and international.
• Some travel within the EMEA region.
• Meet or exceed IAAPA’s and department’s customer service standards in all interactions, both internal and external.
• Provide oversight and accountability to multiple programs in various stages of the program lifecycle.
• Evaluate program deadlines, budgets and activities.
• Other duties as assigned by Director, Expo Operations, EMEA.

Manager, Expo Operations

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. 

Learn more about how we deliver excellence for our customers and colleagues: https://www.dxc.com

Twitter: https://www.twitter.com/dxctechnology
Youtube: https://www.youtube.com/DXCTechnology
Instagram: https://www.instagram.com/dxctechnology

DXC Technology

• Be the go-to liaison between our team and Kings League HQ – handling all communications and ensuring we hit every deadline and requirement.
• Oversee all team logistics and operations: schedules, travel for matches, player coordination, and event planning.
• Turn big ideas into reality: coordinate with AboFlah and 8Flamez for fan meetups, merch launches, and sponsorship deals.

Operations Manager

Operations Manager responsible for logistics and operations for AboFlah's Kings League football team. Handling communications with Kings League HQ and overseeing team operations in Dubai.

Hybrid Operations roles in United Arab Emirates

Browse 8 hybrid operations roles hiring in United Arab Emirates plus related opportunities such as operations manager.

8 jobs found

Administrative Operations Assistant

Flatgigs

Senior Operations Manager – Rider Performance

Deliveroo

Operations Associate – Grocery

Deliveroo

Operations Specialist, Grocery

Deliveroo

Manager – Tooling Implementation, Enablement, ITAM, SAM, SaaS, FinOps

Connor

Director, Commercial Operations – Global

Switzerland Global Enterprise

Manager, Expo Operations

IAAPA

Operations Manager

DXC Technology