customer-success-manager

Snyk is an AI-powered application security platform that helps developers and security teams find, prioritize, and fix vulnerabilities across code, open-source dependencies, containers, infrastructure-as-code, APIs, and web applications. It offers developer-first tooling and integrations that shift security left in the SDLC, combining static and dynamic testing, software composition analysis, runtime scanning, and an AI-driven “AI Trust” ecosystem delivered as a cloud platform. Snyk focuses on DevSecOps automation, software supply chain risk, and secure development workflows for organizations of all sizes.

Snyk, the leader in secure AI software development, empowers organizations to build fast and stay secure by unleashing developer productivity and reducing business risk. The company’s AI Trust Platform seamlessly integrates into developer and security workflows to accelerate secure software delivery in the AI Era. Snyk delivers trusted, actionable insights and automated remediation, enabling modern organizations to innovate without limits. Snyk is redefining secure AI-driven software delivery for over 4,500 customers worldwide today.
Snyk was named a Leader in the 2023 Gartner Magic Quadrant™ for Application Security Testing (AST) and in The Forrester Wave™: Software Composition Analysis (SCA) 2023, and has been recognized on the Forbes Cloud 100 2022 along with the 2023 CNBC Disruptor 50. 

For more information, visit https://snyk.io.

Snyk

• Champion Customer Success at Scale: Support and execute on engaging, scheduled sessions focused on technical and business outcomes, ensuring every customer in your portfolio realizes increasing value from Snyk.
• Promote Scalable Adoption: Engage in innovative adoption programs that equip new customers to achieve their security goals quickly and efficiently.
• Cultivate a Community of Experts: Lead dynamic one-to-many engagements, including technical workshops, office hours, and best-practice webinars that foster a strong user community.
• Translate Data into Action: Analyze customer usage data to uncover trends, proactively identify risks, and trigger targeted, programmatic outreach to ensure the health and success of your portfolio.
• Build a Library of Success: Create and curate high-quality technical resources like tutorials, best practice guides, and videos that empower customers to self-serve and succeed independently.
• Be the Voice of Your Customer Portfolio: Act as a powerful internal advocate, synthesizing feedback from your customer base to influence the product roadmap and collaborate with Sales, Product, and Support to address common needs.

Technical Success Manager

Technical Success Manager guiding customer engagement with Snyk's security platform. Fostering a community of experts and measuring success through data-driven insights.

Reconomy is an international circular-economy specialist that helps businesses transition from linear to circular models by providing waste and resource management, environmental compliance, returns and refurbishment platforms, and value-added logistics and fulfilment services. The company combines technology platforms, data services and over 4,000 specialists to optimise customers' supply chains, manage compliance (including packaging and EPR), enable product reuse and reduce waste and carbon across operations in 175+ countries.

Reconomy is an international circular economy specialist that combines technology, skills, and incredible people to build sustainability ‘loops’ that create circular opportunities for business. 

This is achieved through a tech enabled, people-powered approach that helps Reconomy’s customers to better manage their resources, reduce waste, optimise their supply chains, and contribute in a meaningful way towards the circular economy.

Reconomy

• Provide daily operational support to our international clients
• Log and manage customer queries efficiently and accurately
• Ensure high levels of customer satisfaction and retention
• Liaise with key stakeholders across departments to gather data and resolve customer and supplier issues
• Maintain clear communication with internal teams, clients, and suppliers
• Proactively manage deadlines, escalations, and operational risks
• Monitor supplier performance and support analytics-driven improvements
• Protect and strengthen Reconomy’s reputation through professional relationship management

Customer Success Representative

Customer Success Representative at Reconomy providing operational support for international clients. Collaborating with internal teams and monitoring supplier performance in a hybrid work environment.

Digitail is an all-in-one veterinary software designed to streamline the operations of veterinary practices, catering to both brick-and-mortar clinics and mobile veterinary services. The platform offers features such as health records management, online appointments, invoicing, stock management, and a pet parent app, all aimed at enhancing efficiency and improving pet care. With cloud-based capabilities, Digitail empowers veterinary professionals to optimize workflows, engage with clients, and deliver better patient care.

Helping thousands of veterinary professionals get home on time. The first cloud-based Practice Information Management Software (PIMS) with built-in AI capabilities, Digitail consolidated multiple tools into a single solution, allowing your team to manage operations from any location. Automating routine administrative tasks like client intake and records to reduce your staff's workload to increase employee satisfaction and retention while letting them focus on what they do best—providing exceptional care. At the same time, the Digitail app puts essential pet care information into the hands of pet parents, improving communication, increasing compliance, and modernizing the client experience from start to finish. Elevate your veterinary care with Digitail—where efficiency and quality go hand in hand. Book a demo today! 

Digitail

• Build and maintain strong, trust-based relationships with veterinary clinic and hospital customers, guiding them throughout their Digitail journey.
• Provide ongoing support and strategic guidance, including new feature optimization, workflow best practices, and identifying upsell opportunities where relevant.
• Develop and execute customer success plans, defining goals and measurable milestones to help customers achieve their desired outcomes.
• Proactively engage with customers to increase product adoption - sharing insights, updates, best practices, and recommendations to help them maximize value.
• Represent the voice of the customer internally by gathering feedback, identifying needs, and influencing product improvements and roadmap decisions.
• Work closely with senior leadership on customer strategies.
• Monitor customer health metrics, anticipate risks, and develop approaches to mitigate churn while reinforcing long-term satisfaction.
• Use internal tools to analyze customer usage patterns, generate insights, and support customer success initiatives.
• Collaborate closely with cross-functional teams - including onboarding, customer success, sales and product - to ensure a seamless customer experience.
• Stay informed about industry trends and best practices in veterinary practice management software to effectively communicate Digitail’s value to clients.

Customer Success Manager

Customer Success Manager building impactful relationships with veterinary clinics through Digitail's cloud-based platform. Ensuring customer satisfaction and engagement with ongoing support and guidance.

Business Development Services
- Sales Representation in the Marine & Energy Sector
- Key Account Management Services
- Sales Process Audit and Consulting
- Digital Transformation Audit and Consulting
- Market Research & Marketing Services
- RFQ Analysis and Tendering Activity

Contract Management Services
- Project Management
- Project Cost Out Consulting
- Obsolescence Audit & Strategy
- R&D and New Product Introduction Support (Agile)

Marine & Offshore
- Offshore Drilling (Deepwater & Jackup)
- Platform Supply Vessel
- Offshore Construction Vessel
- Cruise Ship
- Naval Ship

Onshore
- Land Rig

Renewable Energy
- Wind Turbine
- Solar Plants
- Micro Grid

Project Launch
Marine & Offshore
- De-Manned Vessels
- De-Carbonisation Solutions
- Predictability and Reliability Thru Data

Onshore
- E-Power in a box
- C-Loop Power Generation

Renewable Energy
- Reliable Supply Green Energy Solution
- Hydrogen – The Next Green ESS

DYG Energy

• Develop trusted relationships with key accounts, customer stakeholders and executive sponsors.
• Responsible for managing a portfolio of accounts and often being the face of the company to all clients in all business and operational matters.
• Continually monitor and analyze user acquisition data attributed to different sources; learn and employ critical insights for ongoing performance improvement and to maximize ROI through scale and process optimization.
• Daily campaign performance analytics and optimization.
• Develop new business with existing clients and/or identify areas of improvement to meet your monthly KPIs.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Customer Success Manager at DYG Romania responsible for managing international B2B client relationships and optimizing user acquisition strategies. Seeking motivated candidates with a strong digital marketing background.

• Champion Customer Success at Scale: Design and execute engaging, scheduled sessions focused on technical and business outcomes to ensure every customer realizes increasing value from Snyk.
• Promote Scalable Adoption: Lead innovative programs, including one-to-many engagements like technical workshops and webinars, that equip new customers to achieve their security goals quickly and efficiently.
• Translate Data into Action: Analyze customer usage data to uncover trends, proactively identify risks, and trigger targeted, programmatic outreach to ensure the health and success of your portfolio.
• Build a Library of Success: Create and curate high-quality technical resources like tutorials and best practice guides that empower customers to self-serve and succeed independently.
• Be the Voice of Your Customer Portfolio: Act as a powerful internal advocate, synthesizing feedback to influence the product roadmap and collaborate with Sales, Product, and Support to address common needs.

Technical Success Manager promoting customer success and scalable adoption of security practices at Snyk. Designing engaging sessions and crafting valuable resources to empower customers.

Hybrid Customer Success Managers roles in Romania

Browse 5 hybrid customer success managers roles hiring in Romania plus related opportunities such as client partner, account executive, account manager and customer success manager.

5 jobs found

Technical Success Manager

Snyk

Customer Success Representative

Reconomy

Customer Success Manager

Digitail

Customer Success Manager

DYG Energy

Technical Success Manager

Snyk