operations

Datacom is a leading technology company in Australasia, providing a wide range of services including enterprise application development, cloud solutions, network services, managed IT services, and cybersecurity. With expertise in data intelligence, software engineering, and digital customer experiences, Datacom helps businesses adapt, innovate, and thrive. They offer specialized solutions across various industries such as agriculture, education, and financial services, focusing on optimizing business processes and enhancing customer engagement. Their cloud strategy aligns with business strategy, ensuring seamless adoption and operation across leading cloud technologies. Datacom values sustainability and community engagement, aiming to make a positive difference in people's lives through technology.

At Datacom, we believe our purpose is to help our customers and communities navigate the complexity of this ever-changing world we live in, by connecting people and technology, and solving their greatest challenges. With more than 50 years’ experience in technology, we have grown to be one of Australasia’s leading locally-owned technology companies.

We design, build and run IT systems and processes for business. We support existing legacy IT systems and processes, and we custom-design brand new ones. We work with our customers to build and operate sustainable solutions by exploring their current state, clarifying their future potential and solving their most pressing problems. Our breadth of advisory and technical skills provides deep expertise in technology platforms to our customers, provided by our 200 tech partners.

We are committed to hiring, developing, and promoting diverse talent. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced work environment.

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Datacom

• Serve as the key operational contact, ensuring readiness and continuity.
• Be available Monday to Saturday to support operational needs within reasonable expectations.
• Communicate clearly with teams, manage change effectively, and provide business updates.
• Make sound, holistic decisions and identify improvement opportunities.
• Drive engagement strategies for leaders and frontline contact centre staff.
• Coach and support Team Leaders in their roles and career development.
• Monitor performance, recommend improvements, and implement action plans.
• Maintain strong time management and administrative processes.
• Ensure adherence to approved SOPs and business processes.
• Respond proactively to queries and escalations.
• Monitor compliance, response times, and performance trends.
• Analyse data to uncover insights and root causes.
• Present performance updates and action plans to senior stakeholders.
• Lead by example in professionalism, conduct, and leadership.
• Conduct regular 1:1s and performance reviews.
• Foster a positive team culture aligned with Datacom values.
• Support team health and well-being.
• Stake-holder management, internal and external.
• Prepare weekly and monthly performance reports for executive forums.

Operations Manager

Operations Manager at Datacom leading a team in BPO Contact Centre. Ensuring operational readiness and performance while fostering a positive team culture.

EMED Group is a leading healthcare logistics provider in the UK, committed to improving community wellbeing by facilitating access to vital health and social care services. With over 2,800 colleagues operating from more than 50 bases, EMED Group is a significant partner to the NHS, offering specialist non-emergency patient transport services through its four divisions. During challenging times like the COVID-19 pandemic, they have successfully mobilized large-scale contracts, ensuring smooth transitions for patients. EMED Group emphasizes career development and health benefits for its employees, highlighting its role as a progressive supporter of the NHS and the communities it serves.

The UK’s leading healthcare and specialist transport providers have rebranded with a Group structure following their merger on 1st February 2023. ERS and E-zec Medical will now be known as EMED Group and will provide specific care services to communities across the country.

EMED Group has one ambition – to pro-actively improve the wellbeing of our communities through delivering health and care services with logistic complexities.  Whether it is transporting patients to vital hospital appointments, supporting patient flow within specialist mental health units, enabling children with acute needs to get to school or facilitating the transfer of vital pathology samples for timely diagnostics.  We are able to support in a caring and empathetic manner. 

To help us ensure we are able to provide the very best services we have four separate divisions that all operate under central group support services;

•	Patient Care - Focusing on NEPTS services 

•	Safe Care - Focusing on supporting mental health and secure patient transport services 

•	Community Care - Focusing on community and local authority support  

•	Courier Services - Focusing on pathology, medical courier and in-home diagnostic support

EMED Group

• Take ownership of revenue, cost and margin performance across all in-scope contracts
• Work closely with contract managers to set deliverable financial targets on a monthly and annual basis
• Build and develop positive senior level relationships across the region to ensure that all existing contracts are defended when re-tendered
• Ensure a strong understanding of tender pipelines within the local geographical area and develop plans with the Business development team to create positive client relationships in advance of any tender process
• Work closely with the Contract Management team to ensure that they have the fully support required to deliver an effective service on a day-to-day basis, including balancing the delivery of contractual KPI’s against the realities of the current operational environment
• Maintain a focus on the medium-term output to ensure that any potential pressure points are fully considered, and mitigated, before they impact the service outputs
• Take fully accountability for your region's people, their safety, performance and development
• Drive quality and regulatory compliance across the region and ensure it remains at the forefront of the operational approach
• On call requirement
• Work closely with the Quality and Compliance team to assess the quality and governance performance at a regional level
• Ensure that any identified areas of risk are effectively managed
• Apply and hold CQC registration for the contract.

Senior Regional Operations Manager

Regional Senior Operations Manager overseeing medium term operational performance and financial targets in Somerset region for EMED Group. Leading local managerial teams and ensuring quality compliance.

Based in Chicago's North Shore, we have been providing the highest quality gourmet foods and services to discerning Chicagoland shoppers for over 40 years. With four locations, a robust full-service events and catering division and online shopping, we are conveniently located for all your gourmet needs.

Foodstuffs specializes in providing our customers with uncompromised top quality prepared foods; including homemade appetizers, soups, entrees, salads, sauces, breads and pastries. Our customers will also find fine pates and cheeses, fresh seafood, quality meats, custom made sandwiches, build your own salads and unique shelf products.

Our courteous and knowledgeable staff is trained to help you with any questions you may have about our products and services. We look forward to helping to make your daily routine special and your special events memorable!

Foodstuffs, Inc.

• Coordinating project timelines, logistics, and communications for SAP deployment into 4SQ stores.
• Managing project trackers, deployment schedules, and task lists to ensure visibility and timely completion of deliverables.
• Supporting the preparation and distribution of documentation, including training materials, store readiness templates, and meeting packs.
• Organising deployment-related meetings—preparing agendas, taking minutes, and following up on actions.
• Acting as a liaison between the deployment team, store personnel, and external partners to ensure aligned communication and expectations.

Retail Operations Coordinator

Project Coordinator managing SAP deployment at Foodstuffs across 102 4Square stores. Collaborating with teams to ensure project timelines, documentation, and communications are executed efficiently.

Kami is an educational technology company that empowers teachers and students by providing tools for accessible learning and collaboration. With features such as PDF annotation, AI-powered assessments, real-time monitoring, and integration with learning management systems like Google Classroom, Microsoft Teams, and Schoology, Kami supports varied educational roles including teachers, SPED teachers, and academic leaders. Designed with accessibility in mind, it transforms static resources into engaging content and facilitates collaborative learning experiences. Kami is trusted by millions worldwide to enhance educational outcomes through innovative digital solutions.

We come to work everyday to help foster a positive learning journey for everyone. 


Kami was developed in Aotearoa, New Zealand by four university friends who decided to make a difference. Ten years later, we’ve grown into a team of over 100 Kami-leons with a shared goal of supporting classroom heroes and leveling the playing field so that all students, no matter their age, grade, or ability, can love learning.


We’re proud to have been named one of Time magazine’s most influential companies in 2022 and included in the Deloitte Fast 50 as the fastest growing company and fastest growing exporter in 2021. 


Our investors include leading Australian venture capitalist firm Right Click Capital, CapitalPitch, New Zealand-based Flying Kiwi Angels, New Zealand Venture Investment Fund, and notable Silicon Valley investors such as Sam Altman of Y Combinator and Scott Nolan of Founders Fund. 



Our Team:


We believe that having a dedicated, enthusiastic, and non-hierarchical team can achieve remarkable things — we’re well on-track to proving it, too.  

Our company culture embraces diversity, compassion, transformation, and most importantly, fun! With these values, we're working to add a little magic to education so that teachers and students can achieve so much more together. We thrive in an encouraging environment where people can share ideas, generate solutions, and grow. 

Join us in building the future of education. Get in touch at careers@kamiapp.com, we’d love to hear from you!

Kami

• Integrate global toolsets by leading the technical alignment and data synchronization between Kami and Book Creator platforms.
• Deliver end-to-end projects as a hands-on technical lead, moving from initial requirements to finished, production-ready code.
• Lead major technical migrations, specifically owning the end-to-end CRM transition by writing custom migration scripts and ensuring data integrity.
• Enhance internal administrative tools by developing and maintaining the Internal Admin Control Panel, writing scalable code to improve account management workflows.
• Support ongoing IT Operations by overseeing SaaS license management and internal technical infrastructure once primary delivery goals are met.
• Execute complex API integrations, building the logic to connect our financial systems, CRM, and core databases for seamless cross-team data flow.
• Optimize database architecture by adding new fields and writing advanced SQL queries to provide our Reporting and Support teams with actionable data.
• Drive technical automation by leveraging AI and modern engineering tools to streamline the Purchase Order (PO) process and eliminate manual administrative bottlenecks.

IT Operations and Delivery Lead

IT Operations & Delivery Lead with strong engineering background for Kami’s digital classroom platform. Architecting internal systems and leading CRM migrations for scaling operations.

• Owning the effective delivery of core office and operational services, ensuring a well-run, organised, and supportive workplace.
• Leading and coordinating people-related operational processes such as onboarding, recruitment coordination, and lifecycle administration.
• Driving consistency and effective use of operational and people systems, processes, and practices.
• Acting as a central point of coordination for office operations and managing supplier relationships.
• Partnering closely with leaders and cross-functional teams to support internal communications, organisational change, and staff engagement initiatives.
• Translating operational decisions into clear people-focused communication, tailored to different audiences.
• Planning and delivering inclusive, engaging staff events and experiences.
• Leading process improvement and innovation initiatives, including exploring and implementing AI and automation solutions.
• Building strong cross-functional and supplier relationships.

Operations Manager overseeing operational effectiveness and people experience for Smartly, a Datacom Company. Leading initiatives for efficiency and engagement in a hybrid work environment.

• Take ownership of revenue, cost and margin performance across all in-scope contracts
• Work closely with contract managers to set deliverable financial targets on a monthly and annual basis.
• Build and develop positive senior level relationships across the region to ensure that all existing contracts are defended when re-tendered.
• Ensure a strong understanding of tender pipelines within the local geographical area and develop plans with the Business development team to create positive client relationships in advance of any tender process.
• Work closely with the Contract Management team to ensure that they have the fully support required to deliver an effective service on a day-to-day basis, including balancing the delivery of contractual KPI’s against the realities of the current operational environment.
• Maintain a focus on the medium-term output to ensure that any potential pressure points are fully considered, and mitigated, before they impact the service outputs.
• Take fully accountability for your regions people, their safety, performance and development
• Drive quality and regulatory compliance across the region and ensure it remains at the forefront of the operational approach.
• On call requirement.
• Work closely with the Quality and Compliance team to assess the quality and governance performance at a regional level.
• Ensure that any identified areas of risk and effectively managed.
• Apply and hold CQC registration for the contract.

Senior Operations Manager

Regional Senior Operations Manager overseeing operations within agreed geographical boundaries for EMED Group. Leading local teams and ensuring operational, financial, compliance, and growth performance.

Halter is an AgTech startup  designing and building advanced technology to remotely guide animals. The team is working rapidly to push the boundaries of what it is possible for our technology to achieve, and has the support of a range of world class investors including Blackbird, DCVC, Founders Fund, Promus Ventures, K1W1, Ubiquity Ventures, Ice Angels and Rocketlab CEO, Peter Beck.

Our vision is to enable a future of fence-less farming which is more efficient for farmers, less stressful for animals, and more environmentally sustainable. 

Halter's headquarters are in Auckland, NZ

Halter

• Responsible for ensuring our systems are operating efficiently
• Resolving technical issues quickly
• Helping to refine and improve the reliability of our hardware across our customer network
• Oversee the upkeep and repair of Halter’s infrastructure
• Diagnose any issues with our hardware and feed this information back to the relevant team
• Provide critical on-site support during farm deployments if needed
• Collaborate with all of the Halter teams to ensure alignment and successful customer outcomes

Hardware Operations Technician

Hardware Operations Technician responsible for hardware maintenance and performance improvement at Halter. Ensuring systems operate smoothly to transform New Zealand's dairy and livestock industry.

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

We are on a mission to build a future where transportation is shared, affordable and carbon-free. As the global leader in micromobility, we partner with cities to provide a clean alternative to cars. Our fleet of electric bikes and scooters has powered more than 250 million rides in more than 200 cities across five continents replacing 60 million car rides. And this is just the beginning. Learn more at li.me 

Lime

• Own and manage your market ensuring it hits operating metrics and consistently meets or exceeds defined KPIs
• Lead warehouse operations, ensuring excellence in compliance with health, safety, quality, and environmental standards
• Partner with Facilities and Environmental, Health and Safety (EHS) teams to implement safety protocols, promote sustainability, and enhance quality management systems
• Define and implement an operations strategy for your region that advances the deployment and operation of our vehicles
• Attracts and develops top-tier operational talent for your region including planning, hiring, onboarding and training new team members
• Represent Lime in partnership with our Government Relations team meeting with local officials, business owners and customers as a representative of Lime

Operations Manager for New Zealand market at Lime, leading warehouse operations and strategy for micromobility solutions. Ensuring compliance, safety, and operational excellence.

Hybrid Operations roles in New Zealand

Browse 8 hybrid operations roles hiring in New Zealand plus related opportunities such as operations manager.

8 jobs found

Operations Manager

Datacom

Senior Regional Operations Manager

EMED Group

Retail Operations Coordinator

Foodstuffs, Inc.

IT Operations and Delivery Lead

Kami

Operations Manager

Datacom

Senior Operations Manager

EMED Group

Hardware Operations Technician

Halter

Operations Manager

Lime