network-operations

Thinkahead is a privately owned psychology  firm working across both the clinical field of private practice as well as corporate consulting space. 

Within the clinical setting,Thinkahead works closely with local GPs, allied health and community service organisations in providing psychological assessment and interventions to individuals, children,couples and families.Our psychologists are highly experienced clinicians who use an evidence based approach in treating mental health and/or workplace issues.

Within the corporate space, Thinkahead partners with organisations to achieve transformation at the individual, team and organisational level. We offer a network of resources to help organisations in both the private and public sector identify and apply innovative and sustainable solutions to a range of issues impacting their business performance.

Our programs and services focus on corporate wellbeing, leadership development and executive coaching to  culture transformation,corporate training and consultancy services. We use an integrated approach combining psychological principles and methodologies with leading edge business thinking to achieve sustainable behavioural change, create high performing teams and constructive work cultures. 

Thinkahead strives towards maximising performance and enhancing wellbeing through the alignment and skill building of people and organisations.

Our services are comprised of our 4 core values:

1.  Develop, inspire and stimulate individuals, teams and organisations

2.  Personalised and flexible service that combines proven psychological principles and tools with leading edge business thinking

3.  Positive influence to promote lasting behavioural changes

4. Targeted intervention that ensures cost effective and sustainable solutions

Thinkahead Consultant Psychologist Pty Ltd

• Manage the daily activities of the Operations Center (NOC), ensuring 24/7 coverage and rapid response to alerts.
• Lead, mentor, and train a team of System Administrators and L1/L2 Support Engineers.
• Manage shift schedules, handovers, and on-call rotations to ensure zero coverage gaps.
• Oversee the health of the entire IT estate: Servers (Windows/Linux), Networks (LAN/WAN), Cloud (AWS/Azure), and Virtualization (VMware/Hyper-V).
• Administer and tune monitoring platforms (e.g., SolarWinds, Nagios, Datadog, Zabbix, Logic Monitor, Elastic, Splunk etc).
• Refine alert thresholds to reduce "alert fatigue" and ensure the team focuses on actionable signals.
• Design and maintain real-time dashboards for leadership, visualizing uptime, latency, and system health.
• Generate weekly/monthly operational reports (uptime, MTTR, ticket volume).
• Ensure patching schedules are executed on time and compliant with security policies.

Operations Center Manager – NOC Manager

Operations Center Manager leading the command center team at IT company ensuring high availability of critical IT infrastructure. Requires extensive experience in process-driven IT operations.

Coretek is a nationally recognized Microsoft Azure Expert Managed Service Provider (MSP) and the number one Microsoft Cloud Solution Provider in the United States. The company specializes in providing cloud solutions, security services, and AI-driven innovations to a wide range of industries, including government, healthcare, manufacturing, and financial services. Coretek offers a variety of services such as cloud migration, app modernization, DevOps automation, and workspace management. They are known for their comprehensive security solutions, leveraging platforms like Palo Alto and Dynatrace, and their partnerships with companies like Imprivata and Citrix. Coretek's expertise extends to Azure OpenAI services, making them a leader in delivering innovative AI and machine learning solutions. Their commitment to technology excellence has earned them a spot on the Inc. 5000 list of fastest-growing private companies and recognition as a Microsoft Partner of the Year finalist.

Coretek is the #1 Microsoft Azure Partner in the U.S. and an Azure Expert Managed Service Provider. Coretek consults, builds, manages, and maintains IT infrastructure, enabling business leaders to spend less time thinking about technology and more time focused on their customers, culture, and communities. Coretek solves the world's most complex business challenges with the cloud.

Coretek

• Oversee the 24x7 operations of the Network Operations Center
• Ensure stability, availability, and performance of our Managed Services client network infrastructure, servers and critical IT systems
• Lead a team of NOC administrators and engineers
• Manage incident response and resolution
• Optimize monitoring tools
• Maintain high service levels for internal and external clients
• Report to the Sr. Director, Managed Solutions

NOC Manager

NOC Manager overseeing 24x7 operations of Network Operations Center for Managed Services clients. Leading NOC team and ensuring system stability, availability, and performance.

Vodafone is a leading global telecommunications company that provides mobile, fixed-line, broadband and digital services to consumers, businesses and operators across multiple regions, serving around 300 million customers. It focuses on connectivity and network infrastructure (including 5G), Internet of Things (IoT), digital and enterprise solutions, and emphasizes secure, sustainable and inclusive use of technology. Vodafone operates large-scale carrier networks and consumer services while promoting social impact and employee development through global career and apprenticeship programs.

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025.We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about?#TogetherWeCan

Vodafone

• Proactively monitor customer networks to identify fault occurrences.
• Acknowledge, check, and respond to customer fault reports.
• Perform timely and accurate diagnostics, ensuring fault clearance wherever possible.
• Ensure accurate ticket detail entry and updates for all fault reports.
• Ensure technical and managerial escalation completed to defined timescales.
• Test and liaise with customers and other internal or external agencies and third parties.
• Ensure overall adherence to quality procedures and working processes.
• Ensure awareness of SLA agreements and perform all ticket actions in timescales to support SLA success.
• Identify and agree cover wherever possible for planned absences.
• Proactively identify self-development needs.
• Actively support team members in day-to-day operations.
• Assess the fault tickets correctly based on the information available and contact customer/service desk for more details.
• Carry out initial diagnostics on service, identify understand & resolve incidents/alarms within pre-defined technical or time-based criteria across the end-to-end service.
• Manage reactive incidents accordingly, either to resolution or passing to 1st Line.
• Ability to monitor & carry out 1st line diagnostics & fix on multiple IP& Data technologies.

Senior Network Operations Engineer

Network Operations Engineer at Vodafone India responsible for monitoring customer networks and diagnosing faults. Ensuring quality procedures and adherence to SLA agreements.

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

TaskUs

• Support and maintain current network infrastructure
• Create and maintain procedural and operational documentation
• Provide Tier 2 escalation support for the Network Operations Center
• Complete Preventative Maintenance activities, such as code updates & equipment updates
• Identify opportunities for automation, cost savings and service quality improvements
• Incident Management, Problem Management, Change Management & Capacity Management
• Collaborate with peers to develop documentation for standard practices
• Manage assigned projects and program components to deliver services in accordance with established objectives
• Respond to inquiries from client, staff, administrators, service providers, site personnel and outside vendors

Network Operations Engineer

Network Operations Engineer responsible for maintaining networking technologies and supporting infrastructure at TaskUs. Collaborating on documentation and incident management with a focus on security and efficiency.

• Support and maintain current network infrastructure
• Create and maintain procedural and operational documentation
• Provide Tier 3 escalation support for the Network Operations Center
• Execute complex upgrades and implementations following internal change control
• Identify opportunities for automation, cost savings and service quality improvements
• Collaborate with global operations teams to enhance current process and procedures
• Maintain awareness of technology trends, help identify and remediate gaps in deployment strategy
• Incident Management, Problem Management, Change Management & Capacity Management
• Collaborate with peers to develop documentation for standard practices
• Proactively research new technologies
• Manage assigned projects and program components to deliver services in accordance with established objectives
• Respond to inquiries from clients and vendors for technical assistance and support
• Security & Audit compliance
• Operational-related Moves, Adds, Changes, and Deletes (MACD)
• Adherence to Operational Standards
• Compliance with Engineering Design Standards and established operational processes
• Participate in the Development & Maintenance of operational documentation
• Provide Root Cause Analysis for Network Events

Senior Network Operations Engineer at TaskUs supporting enterprise networking technologies and managing escalations. Collaborating with global teams to enhance infrastructure and ensuring compliance with security standards.

Operative is a company that provides intelligent media management solutions designed to optimize advertising management and revenue growth for media companies globally. Operative offers advanced tools for advertising sales management, content rights and management, reporting, analytics, and insights. Their platforms, such as AOS and Operative.One, integrate seamlessly with existing technologies to provide a unified solution for modern media operations including streaming media, digital publishing, and retail media networks. By leveraging AI and data-driven solutions, Operative aims to help media companies navigate the complexities of converged advertising and content management in an era of digital transformation.

With $8.5B in digital ad revenue and $40B in global TV ad revenue flowing through the systems, Operative plays a crucial role in helping the world’s top media companies and publishers manage and advance their advertising businesses and increase revenue by helping them transition from ratings-based to outcome-based selling with modern order management system. The platforms are built on modern cloud native SaaS based technologies for Convergence. The multiple channel advertisement requirements are managed from a single place.

Our 300+ clients span 25+ countries and include FOX, NBCU, Sinclair, Discovery, Disney, TVNZ, HBO, BellMedia and SKY.

Operative

• Monitor cloud environments (AWS, GCP etc.) for resource performance, availability, and security
• Detect and report network and system anomalies in cloud environments such as downtime, latency issues, or performance degradation
• Escalate critical issues related to cloud services, resources, and applications to senior technical teams for prompt resolution
• Assist in monitoring and managing cloud resources (servers, virtual machines, storage, databases, etc.), ensuring proper allocation and optimization
• Review and analyse logs from cloud services and platforms (e.g., CloudWatch, ELK) to identify patterns or issues that need resolution
• Perform regular health checks on cloud infrastructure, services, and applications to ensure uptime and prevent issues
• Setup monitoring and perform automation tasks, such as auto-scaling, load balancing, and resource provisioning in the cloud
• Maintain and update records of cloud infrastructure status, incidents, troubleshooting steps, and resolutions
• Provide status updates to internal stakeholders or customers regarding cloud-related incidents or maintenance schedules
• Work with senior cloud engineers and IT teams to resolve cloud infrastructure issues and optimize performance

NOC Engineer

NOC Engineer responsible for monitoring and troubleshooting cloud infrastructure. Join the Technology Operations Center team at Operative managing performance and service availability.

Hybrid Network Operations Engineers roles in India

Browse 6 hybrid network operations engineers roles hiring in India plus related opportunities such as network engineer, systems engineer, devops, it support and infrastructure engineer.

6 jobs found

Operations Center Manager – NOC Manager

Thinkahead Consultant Psychologist Pty Ltd

NOC Manager

Coretek

Senior Network Operations Engineer

Vodafone

Network Operations Engineer

TaskUs

Senior Network Operations Engineer

TaskUs

NOC Engineer

Operative