Program Manager Senior redefining member service and value delivery for USAA. Collaborating cross - functionally to implement strategic initiatives in banking operations.
About the role
- Program Manager in charge of operations infrastructure projects supporting autonomous navigation. Ensuring effective management of travel programs to enhance operational efficiency at Zoox.
Responsibilities
- Establish standard reports to provide concise and effective communications to key stakeholders on operations infrastructure program status, issues/risks, and accomplishments
- Represent infrastructure teams in the cross-functional process of enabling autonomous driving at Zoox locations
- Consolidate all new sites, construction projects, and work tickets into one program for organized delivery and reporting of on-site driving
- Bridge the gap between software, safety, product, operations, and infrastructure teams to ensure cohesive site planning
- Define a new infrastructure enablement process suited to scale for many sites in many cities
- Build decision-making into new sites that accounts for operational costs, vehicle requirements, and software features
- Ensure problems are transparent and risks are identified and proactively ensure that risk mitigating actions are ongoing within relevant cross-functional teams
- Track the completion of important items for key decisions to be made at each meeting to eliminate bottlenecks and retire risks
Requirements
- Undergraduate degree in engineering, business, environmental studies, or equivalent
- 5+ years of overall experience and 3+ years of experience in a program management or management consulting role
- Demonstrated ability to work in a team environment to achieve business objectives
- Open-minded self-starter with the ability to adapt, improvise, and problem-solve
- Ability to work independently on multiple tasks and projects with various stakeholders
- Technical abilities around organizing and analyzing data, including expertise with using Jira, Microsoft Excel, and Google Suite
Benefits
- Health insurance
- Long-term care insurance
- Long-term and short-term disability insurance
- Life insurance
- Paid time off (e.g. sick leave, vacation, bereavement)
- Unpaid time off
- Zoox Stock Appreciation Rights
- Amazon RSUs
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