Sales Training Coordinator supporting the Training department operations at ZOLL Medical Corporation. Managing logistics, event coordination, and training material distribution.
Responsibilities
Assist in the day to day running of the Training department
Send out invitations for courses in line with specified timelines
Enrol and track progress of pre-reading materials
Send reminders as appropriate
Monitor invite responses to ensure viable min & max attendee numbers
Collate dietary and special requirements of individuals
Ensure these are communicated clearly to the venue upon booking
Source locations and collect comparative quotations for training venues
Book venues & ensure contracts etc are signed and returned
Manage bookings of same, including accommodation (when necessary), suitable training rooms and additional breakout rooms if needed
Specify catering needs & also any additional requirements specific to each course
Work with the training team and other facilitators to ensure the correct equipment and support materials are delivered in a timely manner for the training events
Ensure adequate stocks of welcome kit materials
Oversee timely shipping of same to trainings as needed
Attend trainings where logistical support may be needed (Domestic & Overseas)
Check all invoices for accuracy prior to raising POs
Raise POs and ensure cross charging of course fees to cost centre codes as appropriate
Monitor, record & report on late cancellations
Maintain records of course attendees, evaluation outcomes and re-takes where necessary
Provide certificates for larger group trainings
Attend the venue and act as onsite support for the training team
Provide ongoing troubleshooting for users, responding in a timely fashion to requests for support
Manage new starter learning
Register of new starters
Train new starters on the use of LMS
Allocate pre-determined learning materials (Product trainings and course pre-readings)
Timely clean-up of organisational changes (Monthly)
Provide weekly manager reports & dashboards on completion progress as required by leadership
Coordinate with sales trainers & marketing to ensure the provision of subject appropriate support materials (bulletins, clinical papers etc) are included with curricula
Check in, check out & tracking of training equipment
Ensure all required consumables are intact/replace as needed
Manage maintenance and checking cycles as per protocols
Responsible for distribution of Quarterly newsletter for training
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