Outside Commercial Sales Manager responsible for growing the commercial sales portfolio in Rosemead, CA. Collaborates with commercial customers through outside sales processes while maintaining relationships.
Responsibilities
Commercial Sales Process
Grow assigned territory sales and new customer accounts. Manage, retain and expand commercial customer relationships.
Create and execute customer action plan
Generate and qualify new leads and opportunities through scheduled appointments and cold-calls
Contact and qualify prospects to establish commercial relationship
Assign prospects to correct commercial portfolio
Utilize sales and marketing materials in managing customer and prospect relationships
Collect and validate customer email addresses to support email campaigns
Manage and document customer and prospect relationships
Execute commercial sales process and provide feedback for process improvement
Reporting
Analyze and action commercial sales and activity reports
Annually, prepare and submit competitor comparison analysis
Customer Service
Coordinate with stores to provide customer service, order management and delivery support
Foster team culture with the store, providing commercial training as needed
Communicate customer and prospect information to stores to ensure they understand relationship
Prepare, deliver and follow-up product and service proposals to customers and prospects
Execute customer and prospect communication plan including telephone calls, follow up calls, emails, thank you's, and other print communication
Initiate and promote B2B ordering where appropriate
Support
Comply with commercial customer pricing policy
Reactivate lost or inactive customers
Assist accounts receivable in collection activities
Maintain strong understanding of competitors' capabilities and general market conditions
Prepare special pricing and bid quotes as requested
Work with the Batteries Plus team in market to improve selling culture and grow sales
Requirements
2+ years of work experience in sales
2+ years in face-to-face B2B sales
Strong organizational and analytical skills
Excellent customer service and relationship building skills
Proficient in prospecting and closing sales
Strong attention to detail and accuracy
Ability to reactivate lost customers
Experience in preparing pricing and bid quotes
Benefits
Pay Scale: $70,000 - $90,000 a year
Flexible schedule
Work Location: Hybrid remote in Rosemead, CA 91770
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