Senior Content Designer creating inclusive product writing and scalable content strategies at Pinterest. Collaborating with teams to enhance user experiences and drive measurable growth outcomes.
ZI
Hybrid Senior Staff GenAI Content & Conversational Designer, Monetization
Posted 11 hours ago
About the role
- Senior content designer leading conversation design for an AI-powered Pinterest Business Assistant. Collaborating with teams to create engaging content that connects business users with customers.
Responsibilities
- Lead conversation design and strategy for a multi-agent AI powered Pinterest Business Assistant to help business users (merchants, advertisers, and agencies) create inspired content, connect with customers, and achieve their business goals
- Act as the voice of the user by becoming an expert in our business products and leveraging research to inform the design of the AI assistant
- Drive improvements in prompt and skill management, owning the process from conception to production, and rapidly adapting to new technologies
- Collaborate cross-functionally with researchers, product managers, engineers, and stakeholders to establish conversational, cohesive experiences with a unified voice
- Apply systematic thinking to your work, contributing to scalable, consistent design patterns, and participating in critique to strengthen your designs
- Actively seek learning opportunities to grow your craft, define success metrics for novel AI features, and obsess over building trustworthy, high-impact AI systems
Requirements
- Bachelors degree in design, technical writing, a related field or equivalent experience
- 7+ years of experience in user-focused product conversation and content design
- Experience shaping content for multi-disciplinary projects
- Experience with LLMs, prompt shaping/engineering and working on AI product flows and with agentic systems
- A portfolio demonstrating breadth and creativity and proven experience in content design, design thinking and product strategy
- Strong experience leading multiple complex work streams
- Ability to mentor and help lead content design craft and skills especially with emerging technologies
- Passion for building accessible, inclusive, quality, safe AI products
Benefits
- Equity
- Flexible work arrangements
- Professional development opportunities
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