Hybrid Director, Chief of Staff, Marketing

at Zelis

• Job title: Director, Chief of Staff, Marketing
• Job type: Full Time
• Experience level: Lead
• Salary: $153,000 - $193,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Boston, United States

About the role

• Chief of Staff supporting Chief Marketing Officer and marketing leadership team at Zelis. Driving team initiatives and aligning marketing priorities with strategic goals.

Responsibilities

• Serve as a strategic partner to the CMO and marketing leadership, aligning priorities, tracking critical initiatives, and strengthening cross-team connectivity around a shared vision
• Break down complex marketing topics and synthesize inputs into clear, insight-rich, succinct narratives that inform, influence, and inspire audiences at all levels
• Translate those narratives into compelling, executive-ready presentations for the CMO, from quarterly goal updates for senior leaders and investors to ad-hoc communications across the organization
• Elevate awareness and understanding of Marketing initiatives through proactive stakeholder engagement and clear, “so-what” driven communications across the organization
• Synthesize deliverables for quarterly business rhythms and monthly marketing-wide business reviews, translating team inputs into concise, compelling insights for executive audiences
• Co-develop and refine ongoing success metrics and KPIs across annual planning efforts (MITs) and ongoing indicators of team and business health
• Support talent management and development initiatives, including marketing-wide Town Halls on-site gatherings, fostering a culture of innovation, collaboration, and continuous improvement

Requirements

• 7–10 years of experience with a track record of driving business growth and operational excellence
• Experience working with Marketing teams strongly preferred
• Exceptional executive storytelling and communication skills, with the ability to articulate complex ideas clearly and concisely
• Ability to translate topics and business priorities for diverse audiences in ways that build empathy, clarity, and excitement
• Proven project-management capability, including managing multiple high-priority initiatives, owning timelines, and building effective workback schedules
• Strong ability to drive accountability—setting, communicating, and enforcing deadlines with stakeholders, including senior leaders
• Exceptional analytical and problem-solving skills, with a strategic mindset and attention to detail
• Strong leadership and interpersonal skills, with the ability to influence and build relationships at all levels
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities

Benefits

• 401k plan with employer match
• Flexible paid time off
• Holidays
• Parental leaves
• Life and disability insurance
• Health benefits including medical, dental, vision, and prescription drug coverage