Hybrid Business Continuity Management – Cybersecurity Awareness Manager

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About the role

  • Develop and own ZEAL’s BCM strategy, policy, and governance framework (aligned with ISO 22301)
  • Lead the Business Impact Analysis (BIA) to identify critical processes and dependencies
  • Define and maintain Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for critical systems
  • Collaborate with Engineering, Corp IT, and Business units to integrate HA and DR requirements into technical and operational designs
  • Plan and conduct BCM and DR tests, exercises, and simulations to validate organizational preparedness
  • Develop and maintain ZEAL’s Crisis Management framework, including roles, responsibilities, playbooks, and escalation paths
  • Ensure alignment between BCM, Information Security, Risk Management, and Compliance—especially within the ISO 27001 framework
  • Continuously improve the BCM program through metrics, lessons learned, and maturity assessments
  • Prepare regular updates, reports, and presentations for senior management and the Audit Committee
  • Design, implement, and manage ZEAL’s cybersecurity training and awareness program
  • Develop and deliver security training campaigns, phishing simulations, workshops, and internal communications
  • Partner with People & Culture, IT, and Communications to embed security awareness into onboarding and ongoing education
  • Measure and evaluate training effectiveness through engagement metrics, phishing performance, and feedback surveys

Requirements

  • 5+ years of experience in Business Continuity Management, Disaster Recovery, or Operational Resilience
  • Hands-on experience establishing or scaling a BCM function
  • Strong understanding of ISO 22301, ITIL Continuity Management, and risk-based resilience approaches
  • Technical understanding of infrastructure resilience, cloud environments, and HA/DR concepts
  • Experience conducting BIAs, continuity planning, crisis exercises, and simulations
  • Background in designing, delivering, and evaluating security awareness programs and phishing simulations
  • Excellent stakeholder management, communication, and presentation skills
  • Ability to collaborate effectively across technical and non-technical teams
  • Ability to translate business needs into technical requirements
  • Certifications such as CBCI, MBCI, ISO 22301 Lead Implementer, or DRII (nice to have)
  • Experience in regulated or high-availability sectors such as finance or e-commerce (nice to have)
  • Knowledge of crisis communication and emergency management principles (nice to have)
  • Familiarity with AWS and resilience in cloud-native environments (nice to have)

Benefits

  • A modern, dynamic culture grounded in the success of a leading-edge e-commerce company.
  • A talented team of ambitious, like-minded colleagues where your knowledge and ideas truly make an impact.
  • Ongoing personal growth, supported by an annual development budget of €1,500 to invest in your professional development.
  • Trust and autonomy, no micromanagement, just confidence in your ability to deliver and excel.
  • Flexible work options with a hybrid setup focused on results.
  • Unlimited vacation days in addition to your yearly 30-day vacation allowance.
  • Opportunity for workations abroad using our WorkFlex tool.
  • Monthly mobility allowance of €30 to use on the mobility option of your choice (e.g., the Deutschlandticket), plus access to a company bike leasing program.
  • Company pension scheme, provided in partnership with Degura, to support your future financial security.
  • Subsidized EGYM WELLPASS membership, with a contribution of only €25 per month, giving you access to a wide range of gyms and sports options across Germany.
  • Quarterly company events, along with regular team activities and informal gatherings, a favorite being our Healthy Tuesday lunches or Treat Thursdays in the office!

Job title

Business Continuity Management – Cybersecurity Awareness Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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