Hybrid Senior Business Analyst – AI Acceleration, Adoption

at Yum! Center for Global Franchise Excellence

• Job title: Senior Business Analyst – AI Acceleration, Adoption
• Job type: Full Time
• Experience level: Senior
• Salary: $99,200 - $116,700 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Plano, United States

About the role

• Senior Analyst accelerating Yum’s enterprise AI transformation by scaling AI literacy and partnering to automate workflows. Championing tools to enhance productivity and improve decision quality.

Responsibilities

• Grow enterprise AI Adoption and champion communities that amplify usage across brands, functions, and markets
• Maintain and evolve the AI Academy, ensuring development paths remain current with the rapid pace of AI advancements
• Identify, evaluate, and introduce emerging AI tools and features that materially improve employee productivity
• Support the design and delivery of learning content, playbooks, and enablement sessions that strengthen enterprise AI fluency
• Partner with functional teams to map end-to-end workflows, uncover pain points, and identify opportunities for agent-driven automation
• Translate business needs into structured requirements for Crave AI agent builds, ensuring clarity across engineering, product, and operations teams
• Manage the full lifecycle of automation projects - from scoping and requirements to pilots, rollout, and iteration
• Create artifacts, demos, and storytelling materials that articulate value and progress
• Establish repeatable processes, templates, and best practices to scale workflow discovery and automation across the enterprise
• Build strong relationships across technology, operations, learning, brand teams, and global markets
• Drive alignment and decision-making through strong communication, structured thinking, and problem-solving
• Serve as a trusted partner to teams adopting new AI tools, offering guidance, troubleshooting, and clarity during change
• Help cultivate a culture of experimentation, continuous learning, and AI-first ways of working

Requirements

• 3–5+ years in roles such as strategy, operations, AI/tech enablement, consulting, product, or change management
• Ability to distill complex, ambiguous problems into clear, actionable frameworks
• Ownership mindset with a track record of taking initiatives from concept to execution
• Strong workflow analysis, process-design, and operational problem-solving skills
• Excellent written and verbal communication, including executive-ready storytelling
• Comfort with modern AI tools and a commitment to staying current on emerging technologies
• Change-management and training expertise, including driving adoption, enabling users, and supporting behavioral/operational shifts
• Strong interpersonal skills, with a reputation for building trust quickly and effectively
• **Preferred Qualifications**
• Experience in transformation, learning & development, product operations, or AI enablement programs.