About the role

  • Manager, Internal Communications at Yum! Brands connecting employees to purpose and culture through clear storytelling. Lead communications strategies for HR and enterprise-wide initiatives.

Responsibilities

  • Develop and execute communication strategies aligned to Yum!’s mission, culture, priorities and values.
  • Distill complex business initiatives into clear, actionable messages that resonate with employees.
  • Proactively identify communication needs, risks and engagement opportunities.
  • Serve as a strategic partner to leaders, providing guidance on messaging, tone, timing and engagement.
  • Lead communications for HR programs and initiatives that support attraction, retention and career development.
  • Build campaigns and content that strengthen employee engagement, recognition and belonging.
  • Partner with HR to ensure consistent, employee-centric messaging across people-related programs.
  • Manage and evolve internal channels (e.g., intranet, newsletters, digital screens, town halls) to deliver a cohesive employee experience.
  • Write and edit compelling, high-quality content, including articles, presentations, scripts, leader messages and storytelling assets.
  • Enhance content through strong editorial judgment, creativity and an understanding of what drives engagement.
  • Support communication strategies for enterprise-wide transformations spanning technology, process and business evolution.
  • Ensure employees feel informed, inspired and equipped throughout periods of change.
  • Translate technical or operational changes into clear narratives that reduce confusion and build confidence.
  • Work closely with brand teams and cross-functional partners (may include HR, Legal, Finance, Supply Chain and others) to deliver integrated, timely communications.
  • Build trusted relationships with leaders and project teams to ensure communications influence decision-making and execution.
  • Advocate for the employee voice and experience in planning and strategy discussions.

Requirements

  • 10+ years of experience in internal communications, HR communications or related strategic communications roles.
  • Proven ability to develop and execute communication strategies across audiences, channels and formats.
  • Strong writing, editing and storytelling skills with a portfolio that reflects clarity, creativity and adaptability.
  • Experience advising senior leaders and managing communications for enterprise-wide programs.
  • Demonstrated ability to lead large initiatives, manage multiple priorities and deliver with excellence.
  • Skilled in digital platforms, collaboration tools and data-driven communication approaches.

Job title

Manager, Internal Communications

Job type

Experience level

SeniorLead

Salary

$125,200 - $147,200 per year

Degree requirement

Bachelor's Degree

Location requirements

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