Legal Operations Analyst managing organizational predictability in processes and team workload. Ensuring data accuracy and supporting onboarding in a hybrid work environment.
About the role
- Coordinating legal backoffice operations ensuring judicial deadlines for educational projects. Delivering quality support and analyzing demand-related processes at YDUQS.
Responsibilities
- Ensure the area meets SLAs, including compliance with deadlines for judicial cases;
- Ensure the quality and timely delivery of supporting materials for civil and labor legal defenses;
- Produce analyses and root-cause diagnostics of processes driving judicial claims, identifying opportunities to improve internal processes;
- Prepare and present reports on the area’s results;
- Manage the area budget with a focus on transaction costs;
- Identify and map opportunities in critical processes and liaise with responsible departments to drive improvements.
Requirements
- Bachelor’s degree in Business Administration, Law, Communications, Quality Management, or related fields;
- Experience in legal operations (preferred);
- Advanced MS Office skills (Excel and PowerPoint);
- Knowledge of quality and process improvement tools;
- Experience in people management.
Benefits
- Tuition scholarships of up to 100% for employees, legal dependents, and immediate family (father, mother, and siblings), allowing up to three concurrent scholarships;
- Health insurance fully subsidized for the employee and partially for family members; employee responsible for copayments;
- Optional dental coverage to support oral health;
- Food allowance or meal voucher with the option to choose according to your needs;
- Wellhub or Totalpass for flexible gym options;
- Wellz — a platform focused on employees’ mental and emotional health offering various types of support, including access to individual online therapy;
- Wellness program and benefits club with a dedicated program and exclusive perks;
- Flexible dress code to promote our diversity;
- Life insurance;
- Partnership with SESC;
- Corporate University available on our exclusive portal, Educare;
- Growth opportunities — currently over 60% of positions are filled through internal recruitment.
Job title
Job type
Experience level
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