Hybrid Technical Sales Engineer – Specialist

Posted 3 hours ago

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About the role

  • Technical Sales Engineer/Specialist supporting engineering and sales support teams at Xylem. Providing pre- and post-sales technical support for complex products, applications, and solutions.

Responsibilities

  • Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers
  • Assist Engineering Team in assessing potential applications of company products to meet customer needs
  • Work closely with internal colleagues, subject matter experts, and commercial resources to review tender documents
  • Provide essential support to the sales team in quotation creation process for engineered projects
  • Contribute as a technical consultant in efforts to prepare and review project bid package
  • Provide product and application expertise, design support, and technical drawing support
  • Work closely with the Engineering Team to prepare and review technical submittals on time and follow up closely with the customer for approval
  • Review specifications and ensure submitted drawings are compliant
  • Address promptly questions from customers on the drawings submitted
  • Work in collaboration with third-party vendors to ensure customer requirements are fully met
  • Support project managers in providing technical solutions to customers and Engineers
  • Provide support in conducting application training for customer service and operations

Requirements

  • Bachelor’s degree in mechanical engineering, automation degree or equivalent experience required
  • 0-2+ years of relevant experience. Engineer-in-training (EIT) and recent graduates welcome!
  • Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.
  • Ability to use consistent business processes to achieve desired results, including ability to react appropriately and timely to changing business needs.
  • Willingness and ability to always provide superior customer service.
  • Ability to effectively communicate verbally and in writing.
  • Strong problem-solving and negotiation skills.
  • Customer Service and customer support
  • Effective interpersonal skills with customers, coworkers, and management
  • Strong teamwork and organizational skills with the ability to multi-task.
  • Proficiency in Microsoft Office products and the use of computer applications.
  • Valid driver’s license with acceptable driving record

Benefits

  • Flexible Time Off (FTO) for salaried positions
  • Health, dental, and vision insurance
  • Investment savings plans
  • Miscellaneous benefits

Job title

Technical Sales Engineer – Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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