Training Specialist designing tailored training curriculum and materials for Customer Services and Payroll. Delivering training and ensuring compliance with industry best practices in customer service and payroll operations.
About the role
- Participant in Operations Leadership Development Program involving data analysis and operational improvements in production environments. Collaborating across various functions like Operations, Supply Chain, and Finance.
Responsibilities
- Collection, structuring and analysis of large data sets to identify trends, patterns and optimization opportunities, and the creation of reports and dashboards
- Analysis, evaluation and continuous improvement of operational processes in a production environment, including conducting root-cause analyses and implementing solutions
- Identification, assessment and monitoring of operational risks, and development and implementation of appropriate countermeasures
- Planning, coordination and execution of operational projects and improvement initiatives, including communication with relevant stakeholders
- Close collaboration with Operations, Supply Chain, Finance, R&D and Purchasing, acting as an interface between production personnel and management
- Support for the implementation, optimization and use of ERP systems and digital tools, including troubleshooting as well as user training and support
- Development, monitoring and analysis of performance indicators (KPIs) and deriving actions for continuous improvement
- Preparation of presentations and management reports to support strategic decisions
- Active participation in training and development activities, knowledge sharing and supporting team members
Requirements
- Completed Master’s degree in Business Administration, Supply Chain Management, Operations or a comparable field
- Initial professional experience (approx. 2+ years), ideally in a manufacturing environment
- Strong analytical skills and experience with Excel, SQL or comparable tools
- Knowledge of inventory management and operational processes
- Experience with ERP systems is an advantage
- Structured, solution-oriented and independent working style
- Strong communication skills and the ability to work well in a team
- Fluent German and English
- Flexibility and willingness to travel
- Strong willingness to learn, team-oriented working and a clear focus on results and quality
Benefits
- Flexible flexitime model to support a healthy work–life balance
- Attractive, performance-based compensation
- 30 days of vacation per year
- Company pension plan and employee savings contributions
- A committed, collegial team with an appreciative corporate culture
- A varied and responsible role in an internationally successful company
- Structured onboarding as well as individual training and development opportunities
- Long-term development prospects and attractive career opportunities
- Work in an innovative company with a strong market position
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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