Insurance Billing/Collection Assistant performing follow-ups on insurance claims and collections for Emergency Medicine. Responsible for contacting insurance companies, verifying records, and supporting billing inquiries.
Responsibilities
Performs collection follow-up duties on specific financial classifications such as commercial insurance, self-pay, Medicare, and Medicaid claims
Makes collection calls to insurance companies and patients to ensure timely payment of claims
Reviews remittance advises for rejection and accuracy of payment amounts
Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement
Responds to questions and requests from insurance companies
Supports customer service unit in answering billing and collection questions
Acts as back-up support for Accounts Receivable staff during peak times, vacations/illnesses
Assists with training of co-workers
Requirements
High school diploma or equivalent high school certification or combination of education and/or experience
2 Years of experience in Bookkeeping/Accounting and/or Medical Collection Setting
Not Applicable for specific skills
A driver's license is not required
Benefits
Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan with starting contributions at 7%
Wellness challenges, annual health screenings, mental health resources, mindfulness programs, and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for childcare needs
Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years
Job title
Insurance Billing/Collection Assistant II – Emergency Medicine
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