Billing Coordinator supporting WR Immigration's attorneys and accounting team by preparing and organizing billing - related data. Aiding in the resolution of billing discrepancies and ensuring data accuracy in a professional services environment.
About the role
- Accounts Receivable Billing Specialist handling billing and collections for residents in senior living context. Collaborating closely with executives and ensuring compliance for U.S. companies from Mexico.
Responsibilities
- Prepare accurate monthly billing for rent, level-of-care, ancillary charges, and adjustments.
- Verify accuracy of service plan charges by coordinating with Nursing and Executive Directors.
- Maintain updated rate sheets, billing codes, and payer information in the billing system.
- Process move-in and move-out prorations promptly and accurately.
- Ensure all recurring and one-time charges are fully captured before billing deadlines.
- Review daily, weekly, and monthly AR aging reports to identify overdue balances.
- Initiate and document collection efforts per policies, including phone calls and written notices.
- Coordinate with Executive Directors regarding resident communication and in‑house collections.
- Escalate delinquent accounts to leadership when thresholds or timelines are exceeded.
- Maintain detailed notes in the AR system regarding every collection attempt and resident communication.
- Post all payments (resident, family, insurance, Medicaid) daily to ensure current account balances.
- Reconcile bank deposits with payment batches to ensure accuracy.
- Process refunds, adjustments, and write‑offs with proper authorization.
- Resolve unapplied or misapplied cash discrepancies quickly.
- Support month‑end close by validating billing reports and running reconciliation summaries.
- Track outstanding LTC insurance claims and prepare required documentation.
- Respond to payer requests, including remittance questions, eligibility verification, or corrections.
- Monitor denial trends and escalate repeated payer issues to management.
- Coordinate with Managed Care Organizations for timely posting and adjustments.
- Provide Executive Directors with up‑to‑date AR reports and resident balance summaries.
- Respond professionally to resident and family billing inquiries, offering clear explanations.
- Collaborate with Central Billing, Nursing, and Sales teams to resolve discrepancies.
- Participate in community audits and regulatory reviews when billing documentation is required.
- Maintain HIPAA compliance when handling resident financial or health‑related information.
- Ensure records are organized, secure, and audit‑ready per corporate policy.
- Stay current on regulatory and payer updates affecting billing workflows.
- Adhere strictly to confidentiality and data protection standards.
- Maintain accurate digital and physical filing systems for billing activity.
Requirements
- Education: High school diploma required; Associate degree preferred.
- Experience: 5+ years AR or healthcare billing experience.
- Skills & Competencies:
- Exceptional multitasking ability with comfort managing hundreds of concurrent email threads and operational workflows.
- Strong written communication, follow-through, and documentation accuracy.
- High proficiency in Outlook, DocuSign, vendor portals, cloud-based systems, and multi-system navigation.
- Strong understanding of senior living operations, compliance requirements, and vendor processes.
- Ability to independently research, problem-solve, and coordinate across all departments.
- Highly organized, deadline-driven, and detail-oriented.
Benefits
- 🎄 **Christmas Bonus**: 30 days, to be paid in December.
- 🩺 **Major Medical Expense Insurance**: Coverage up to $20,000,000.00 MXN.
- 🩹 **Minor Medical Insurance**: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
- 😁 **Dental Insurance**: Always smile with confidence!
- 💼 **Life Insurance**
- 🌴 **Vacation Days**: 12 vacation days.
- + 📅 **Floating Holidays**: 3
- 📱 Cell Phone Reimbursement & Transportation Subsidy.
- 🌐 **Hybrid Scheme**: Enjoy the best of both worlds, remote and in-office work.
- 🌍 **Multicultural Exposure**: Work with operations within Mexico and the United States.
- 🎉 **MezTal Internal Events**: Strike a healthy balance between your professional and personal goals.
- 💸 **Exclusive Discounts**: Benefits with different companies for being part of MezTal.
- 📚 **Academic Agreements**: Access to national universities and language schools.
- 🚀 **Career Growth**: We will search for the best conditions for progress
Job title
Job type
Experience level
Salary
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Degree requirement
Tech skills
Location requirements
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