Providing software support and training to customers while ensuring high customer satisfaction in a tech - driven dental care company. Handling requests via calls, chat, and remote tools during installations.
About the role
- Junior Consultant working on Modern Workplace projects in an IT consulting firm specializing in Microsoft infrastructures. Supporting migrations and managing client expectations with a focus on professional development.
Responsibilities
- As a Junior Consultant you will support Modern Workplace projects for mid-sized and larger clients — from concept and design through to implementation.
- You won’t be thrown in at the deep end; you’ll receive structured onboarding and be gradually introduced to increasing responsibilities.
- Support for migrations to Microsoft 365 and modern endpoint environments
- Work on client and device management projects (e.g. Intune, Endpoint Manager)
- Support with patch management and security concepts
- Participate in design workshops and requirements analyses
- Assist with Office migrations and modernization projects
- Automate and optimize client processes (e.g. PowerShell)
Requirements
- IT vocational training, an IT-related degree, or initial practical experience in a project environment
- Interest in Microsoft infrastructures and Modern Workplace topics
- Initial exposure to Intune, MDM, Office 365, SCCM, client management, or security is a plus
- Willingness to learn and eagerness to progress technically at pace
- Independent, analytical working style
- Very good German and good English skills
- Willingness to travel for projects within northern Germany (approx. 10–30%)
Benefits
- Up to 90% remote work possible (project-dependent)
- 33 days of annual leave
- Fixed salary plus a variable bonus model (up to 200% target achievement possible)
- Optional company car
- Offices in Hamburg and Hanover
- Structured onboarding plan
- Support for personal development and technical certifications
- Permanent contract
- Open, informal (first-name) culture and regular feedback discussions
- Employee events and genuine team spirit
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