WHS Senior Consultant supporting high - quality Work Health and Safety consulting services at DWF. Engaging clients and delivering comprehensive WHS consulting outcomes.
About the role
- Workday Success Plans Consultant leveraging web service technologies to drive customer success. Collaborating directly with clients to meet business needs and enhance Workday adoption.
Responsibilities
- Conducting research to ensure understanding of customer questions and related Workday concepts
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
- Clearly and effectively communicating responses and value to customers
- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap
- Keeping up to date with industry practices and the ability to engage with our customers on those topics
- Helping drive the creation of new programs to drive customer feature adoption
Requirements
- 5 -7+ years of experience in web development or related fields
- 2+ years of software consulting experience
- 3+ years of IT implementation experience
- Experience with Workday Extend development
- Extensive knowledge of web service technologies (REST, SOAP, JSON, XML) and authentication and authorization methods (OAuth, JWT, WS-Security, SAML, X.509, etc.)
- Familiarity with data formats (JSON, XML)
- A problem-solving mindset and a desire to engage with customers and grow professionally
- Fluent in French, Spanish, Italian or German
Benefits
- Competitive salary
- Workday Bonus Plan eligibility
- Role-specific commission/bonus eligibility
- Annual refresh stock grants
- Flexible work arrangements
Job title
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