Technical Account Manager enabling organizations to deploy enterprise AI at scale. Building long - term customer relationships and coordinating project outcomes across technical teams.
About the role
- Refining and Chemical Technical Account Manager managing automation projects in Refining and Chemicals sector. Located in Houston, TX, with accountability in Americas.
Responsibilities
- Directs and guides project growth, development, and delivery performance within the Refining and Chemicals sector
- Collaborates with functional managers and project managers to ensure appropriate staffing, influences strategic hiring, and develops business plans to support business growth in line with Wood’s strategy
- Maintains and maximizes long-term customer relationships and commercial returns, while consulting on various challenges impacting customer service and performance
- Accountable for Automation and Controls business growth and delivery in Refining and Chemicals in the Americas
- Proactively drives and role models collaboration with other Business Managers, Sub-Business Groups in Digital Consulting, Projects and the broader Wood organization
Requirements
- University Degree (bachelors or masters) in relevant discipline or equivalent combination of qualifications and experience.
- Minimum 10ys in technical / project delivery role in area of automation & systems integration, preferably in Refining and/or Chemicals
- Minimum 5yrs in commercial / business development / customer account management
- Broad and deep understanding of an applicable industry and strong networking and relationship building capability
- Proven experience of building and maintaining key client relationships or end-market growth
- Strong team building skills; motivating people, proactively enabling cross functional best practice
- The ability to influence and challenge others to behave in ways consistent with the interest of the organization
- Ability to steer and implement change programs.
- Strong DCS, SIS, HMI experience: project detailed design work including configuration, testing, and commissioning experience
- DCS: TDC-3000, Experion PKS, Yokogawa, and/or DeltaV; SIS: Triconex, FSC, Safety Manager
- Background and hands-on experience with systems platforms, operating systems and the interactions between systems, system hardware and architecture.
- Virtualization concept familiarity
- Extensive experience with Front-End Engineering (FEED) phases, implementation, systems testing, start-up and commissioning of automation projects
- Proficient knowledge of project execution best practices
- Proficient knowledge of P&IDs and instrumentation/control equipment
- Working knowledge of Functional Safety processes and deliverables
- Experience with PLC platforms (Allen Bradley) is beneficial but not required
Benefits
- Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects
- Flexible working arrangements that balance client, team and individual needs
- Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
- Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
- Flexible benefits package that can be adapted to suit your lifestyle
- Commitment to continued professional development through development plans tailored to individual needs and interests
- Global connections with leading industry experts around the world who are shaping the standards of our profession
Job title
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