Hybrid Technical Account Manager – TAM

Posted 2 days ago

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About the role

  • Technical Account Manager overseeing supplier integrations for travel tech company Stayforlong. Responsible for monitoring performance and ensuring technical efficiency in a collaborative environment.

Responsibilities

  • Own the technical health of supplier integrations.
  • Monitor availability accuracy, booking rules behavior, confirmation flows, and request efficiency.
  • Perform regular technical audits of integrations, catalogs, and configurations.
  • Review and analyze API logs and request/response flows to investigate incidents and validate supplier behavior.
  • Act as the owner of the mapping process execution and efficiency with all supplier accounts.
  • Identify recurring issues and propose technical or process improvements.
  • Collaborate with Product Supply and Engineering to implement and validate improvements.

Requirements

  • Relevant experience in technical account management or supplier integrations (travel industry preferred).
  • Strong understanding of API-based integrations and log analysis (XML / JSON).
  • Analytical, structured, and problem-solving mindset.
  • Clear communication skills with technical and non-technical stakeholders.
  • Fluent in Spanish and have a working knowledge of English.

Benefits

  • True Flexibility: A full-time contract with a flexible schedule—for real.
  • Hybrid Model: 1–2 days per week in-office initially, with the potential to transition to 1–2 days per month after the first months.
  • Work from Anywhere: You can work for up to 30 days per year from anywhere, allowing you to experience the "long stay" lifestyle yourself.
  • Barcelona Hub: Access to our city-center office if you prefer face-to-face connection.
  • Tailored Perks: Flexible compensation via Cobee (health insurance, restaurant/transport cards, kindergarten checks, and training).
  • Travel Rewards: Special Stayforlong discounts to help you enjoy your own long-stay discoveries.

Job title

Technical Account Manager – TAM

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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