Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Business Analyst developing and maintaining reporting capabilities for Wolters Kluwer’s compliance services. Focus on Power BI dashboards and operational excellence through data analysis.
Responsibilities
- Build, enhance, and maintain Power BI dashboards, scorecards, and automated reporting.
- Use Power Automate and automation tools to streamline manual reporting processes.
- Partner with stakeholders to understand business objectives, processes, and information needs.
- Evaluate opportunities to use AI, agentic AI, and machine learning to improve forecasting and insights.
- Analyze operational, financial, customer, and workflow data to identify trends and risks.
- Support measurement of Operational Excellence initiative outcomes by tracking KPIs.
- Create executive-ready insights to summarize risks, trends, and recommendations.
- Support reporting intake process to capture, categorize, and prioritize requests.
Requirements
- Bachelor’s degree required (Business, Analytics, Information Systems, or related field preferred).
- 5+ years in reporting, analytics, business intelligence, or operational analysis.
- Strong Power BI, Power Automate and Excel skills.
- AI analytics is a plus.
- Relevant BI or analytics certifications (Power BI, Tableau, SQL, or similar) preferred.
- Experience building dashboards (Power BI preferred) and automated reporting.
- Strong analytical skills and ability to translate business questions into insights.
- Experience with process improvement and measurement frameworks.
- Excellent written and verbal communication skills, including executive-ready insights.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Business Analyst defining feature execution and aligning company priorities with operations at Omise. Focusing on product increments and collaboration within FinTech payment solutions sector.
Project Manager/Business Analyst overseeing various client projects in technology consultancy Denver Technology. Driving delivery and engaging stakeholders to achieve project objectives.
Sr. Business Analyst developing requirements and enhancements for software solutions in a global analytics firm. Collaborating with teams to bridge user needs and technology solutions.
Customer Insights Analyst joining a hybrid team at MVP Health Care analyzing claims data to inform business strategy and enhance health care delivery.
Business Analyst in Investor Relations translating financial performance into compelling narratives for capital markets. Supporting financial analysis, investor presentations, and collaborating with teams across Finance and Strategy.
Senior Business Analyst leading the analytical support for HIE modernization in Indiana. Collaborating on data exchange workflows and requirements documentation in a health - focused consulting environment.
External consultant handling regulatory obligations and initiatives in the banking sector, coordinating with multiple stakeholders and conducting regulatory analyses.
Business Analyst specializing in Contact Center projects for global leader Capgemini. Engaging with stakeholders and technical teams to enhance customer engagement environments.
Senior Business Analyst supporting the implementation of research administration software suite at healthcare network. Collaborating with stakeholders and technical teams for successful project outcomes.