Hybrid Senior Manager of Quality – ARG

at WM Partners, LP

• Job title: Senior Manager of Quality – ARG
• Job type: Full Time
• Experience level: Senior
• Salary: $125,000 - $140,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Salt Lake City, United States

About the role

• Senior Manager of Quality responsible for quality control and assurance processes at Allergy Research Group. Ensuring compliance and leading continuous improvement initiatives for high-quality products.

Responsibilities

• Leads execution of quality priorities, processes, and procedures, including oversight of SOP development and maintenance.
• Ensures the company operates in compliance with applicable legal regulations and cGMP requirements, including 21 CFR 111.
• Manages and develops the Quality team, including task prioritization, training, performance reviews, and personnel development.
• Ensures consistent quality standards across multiple contract manufacturers and contract laboratories.
• Prepares and manages Quality Agreements with third parties responsible for cGMP manufacturing, testing, or distribution of products.
• Manages product complaints to resolution and ensures proper corrective and preventive actions are implemented, documented, and closed appropriately.
• Leads cross-functional process improvements and continuous improvement initiatives for Quality operations.
• Promotes a culture of compliance and ethical behavior within the company.
• Works with manufacturing partners to support operational excellence and continuous improvement.
• Exercises decision-making authority for quality matters within scope of role and escalates significant compliance risks as appropriate.
• Initiates and manages investigations for non-conforming materials and finished goods.
• Oversees the deviation and CAPA program to ensure thorough investigations, product impact assessments, root cause analysis, and corrective actions.
• Reviews Change Controls to ensure they are justified and meet cGMP requirements.
• Oversees the training program to ensure employees comply with SOPs and GMP requirements.
• Oversees the stability program to ensure products meet regulatory requirements for labeling claims.
• Supports new product development, reformulation, and packaging configuration to meet regulatory requirements.
• Leads quality-related process improvements.
• Manages departmental budget in alignment with approved financial plans.
• Directly interfaces with Customer Care, Sales, and Customers and serves as point of contact for product or raw material quality inquiries and responds to technical quality concerns.
• Performs other duties as assigned.

Requirements

• Bachelor of Science degree
• 5+ years experience managing pharmaceutical or dietary supplement quality departments
• 2+ years in a leadership role
• Strong experience and passion for preventative procedures to ensure consistent quality
• Computer proficiency required
• Solutions oriented and pragmatic
• High ethical level; principle-centric with pragmatic implementation
• A team player able to work collaboratively and successfully across functions
• Exceptional interpersonal and relationship building skills
• Experience in communicating effectively
• Attentive to detail
• Ability to undertake situations with a proactive and “hands-on” approach
• Commitment to lifelong learning and willingness to continuously upgrade skill set to excel at the requirements of the position
• Agile in the use of office software, systems, and communication platform

Benefits

• company-paid health benefits
• disability and life insurance
• generous paid time off
• 401(k) match
• parental leave
• product discounts