Project Operations Coordinator optimizing project workflows and ensuring resource allocation at DataStealth. Act as the operational backbone for the Delivery department with project management tools and reporting.
About the role
- Client Operations Partner eliminating operational friction for busy clients. Leading shadowing sessions and transforming workflows into delegated systems.
Responsibilities
- Lead live client shadowing sessions to extract work in real time
- Identify high-pain, high-impact tasks without waiting for client direction
- Convert messy workflows, brain dumps, and recordings into clean SOPs
- Audit inboxes, calendars, and digital tools to uncover instant delegation wins
- Deliver the first functional SOP within 48 hours of client onboarding
- Work in-office with Bench VAs to ensure tight handoff and execution
- Turn Looms, voice notes, and messages into clear, executable tasks
- Maintain client trust around access, security, and managed-office workflows
- Own early client outcomes, speed, and momentum end-to-end
Requirements
- Client-facing operator role experience
- Experience in live shadowing sessions
- Skills in task delegation
- Digital auditing experience
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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