Information & Technology Trainer conducting training on technology and software for Lewis Services. Responsible for mentoring employees and adapting training methods across diverse environments to improve technology adoption.
About the role
- Bilingual Community Health Worker managing the Connect For Life program fostering community health engagement. Collaborating with local organizations to support wellness outcomes and member involvement.
Responsibilities
- The CHW is an integral part of the member’s care team and works closely with the Case Manager.
- The CHW will lead the Connect For Life program, using Wider Circle’s approved curriculum and materials to build trust, promote health, and encourage engagement.
- The CHW will plan, promote, and host virtual and in-person events for members, fostering relationships with and among members to support wellness outcomes.
- On a regular cadence and as needed, the CHW will reach out to members(by phone and in-person) to check-in with them, identify and address needs, and encourage participation in local events.
- As needed, the CHW will conduct home visits to support members, provide health and social support resources, and encourage participation in the Enhance Care Management program compliance with the care plan.
- The CHW will establish/maintain partnerships with local community-based organizations to bring additional resources to our members' attention.
- The CHW will record details of interactions with members in the case management system (CMS) using a computer, tablet, or smartphone.
- The CHW will be accountable for achieving membership growth targets, engagement and retention goals and monitor the success of their efforts by tracking member attendance, feedback, and other metrics.
- The CHW will identify members who are natural leaders and invite them to serve as Connect For Life Ambassadors who will assist in connecting with members and organizing member meetings.
Requirements
- Certified Community Health Worker
- Have Enhanced Care Management or complex care management experience
- Have 3+ years of relevant community outreach, teaching, facilitation, volunteer, or healthcare experience
- Embrace a remote team working environment, working independently with little oversight
- Understand the socio-economic and public health challenges facing disenfranchised people
- Have excellent presentation and communication skills, both written and verbal, and be comfortable speaking one-on-one and to larger groups
- Have an outgoing personality and unwavering, positive attitude, with the ability to comfortably engage with others in-person and via video conference or phone
- Love building relationships and networking and have a knack for motivating and influencing different types of people
- Great at organizing, prioritizing, and following through on commitments
- Have strong computer skills and the ability to navigate web-based and app-based systems
- Have reliable transportation and be comfortable traveling to members’ homes
- Willing to commute 20 - 40 miles
- Have a flexible schedule and be able to work outside of regular business hours and when necessary
- Be committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks
Benefits
- Performance-based incentive bonuses
- Opportunity to grow with the company
- Comprehensive health coverage including medical, dental, and vision
- 401(k) Plan
- Paid Time Off
- Employee Assistance Program
- Health Care FSA
- Dependent Care FSA
- Health Savings Account
- Voluntary Disability Benefits
- Basic Life and AD&D Insurance
- Adoption Assistance Program
- Training and Development
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