Hybrid Bilingual Emergency Assistance Attendant

Posted yesterday

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About the role

  • Emergency Assistance Bilingual Attendant at Localiza&Co responsible for providing information and resolving customer inquiries via phone. Maintaining service level agreements for customer satisfaction in a sustainable mobility environment.

Responsibilities

  • Answer customer phone calls, providing information, clarifications, and logging incidents, with the goal of resolving questions and outstanding issues within deadlines established by SLAs (service level agreements), contributing to customer satisfaction.

Requirements

  • High school diploma (completed secondary education)
  • Intermediate/Advanced Spanish
  • Intermediate/Advanced English
  • Familiarity with the Sales Navigator system

Benefits

  • Profit sharing
  • Food allowance
  • Meal voucher
  • Health insurance
  • Dental plan
  • Gympass
  • Private pension plan
  • Commuting allowance
  • Allya
  • Unlimited access to courses at Localiza University
  • Internal training and development programs
  • Discounts on vehicle purchases and rentals

Job title

Bilingual Emergency Assistance Attendant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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