Senior Analyst for Cloud Ops focused on maintaining critical GCP environments and leading incident resolution. Support improvements in infrastructure and collaboration with multiple teams.
About the role
- Payment Operations Analyst managing all payment-related queries in a risk and fraud environment. Collaborating with finance and technical teams to resolve payment concerns in an e-commerce focus.
Responsibilities
- Managing all payment-related queries and concerns.
- Compiling and maintaining all Payment concerns and following up on them.
- Identify area of concern and escalate accordingly.
- Liaise with Finance about Missing transactions.
- Liaise with Payment Product team for all technical actions & systems.
- Keep a daily check on transactions and transactional trends.
- Regular follow-up on all queries raised with different departments and teams.
- Point of Contact for the support team about all payment related queries.
- Assisting Risk team with all Deposit and withdrawal queries.
- Usage of Payment Portals for transaction monitoring and identification.
- Any additional ad hoc duties.
Requirements
- Experience of working in an e-commerce business.
- Knowledge of Payment Systems associated with deposits and withdrawals.
- Experience in the field of analyses and investigation.
- Ability to work in different shifts.
- Ability to work in a multi-dimensional environment.
Benefits
- Industry-leading Customer Service
- Strict Risk/Fraud processes
- State of the art technological designs and features
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Corporate Excellence Operational Specialist focusing on continuous improvement methodologies in manufacturing. Ensuring consistent application of WCM principles and training teams in structured problem - solving.
Working Student supporting Tech & Operations at Lumeus, a mental health startup. Collaborate on website maintenance, customer inquiries, and product integration.
Director of Operations driving performance and scalable systems across healthcare and housing programs. Leading initiatives to improve quality and efficiency in a mission - driven organization serving vulnerable populations.
Junior Project Manager at FC Viktoria Berlin, focusing on matchday operations and club infrastructure. Involved in event planning and team support in a dynamic sports environment.
Operations Manager managing plasma collection center operations ensuring compliance and donor safety. Leading frontline staff and maximizing production efficiencies.
Team Lead overseeing daily operations in the logistics sector for DSV. Responsible for training associates and ensuring product quality and safety.
Operations Supervisor responsible for logistics planning and management at DSV. Ensuring productivity and service goals are achieved while supervising warehouse activities and staff in Olive Branch.
Operations Manager supporting Fnatic's growth in Japan. Overseeing esports operations and strengthening local fan relations.
Retail Operations Specialist responsible for operational support and systems troubleshooting in retail settings for Sheet Society. Fostering collaboration and continuous improvement across teams in a hybrid work environment.