Personal Lines Account Manager acting as trusted partner for clients in a large insurance brokerage. Responsible for client support and resolving insurance - related inquiries while building relationships.
About the role
- Partnerships Associate serving as the go-to expert in category management for Whatnot's livestream shopping platform. Building seller relationships and driving category growth initiatives.
Responsibilities
- Become the go-to expert on your category, including seller/buyer dynamics, community channels, influencers, and product nuances
- Become the face of Whatnot for the community of sellers and buyers that you represent
- Source and reach out to sellers to convince them to join and grow their business on Whatnot. Leverage social media, outbound channels, and in-person events
- Partner with top sellers and strategic partners to build big businesses on Whatnot
- Build and execute seller growth plans to unlock category growth
- Spearhead diverse marketing initiatives, such as influencer partnerships, to boost brand awareness and attract more buyers
- Use basic data analytics skills (SQL) to derive insights from projects and enhance process efficiency
- Utilize key data points to assess category growth, success, and areas for improvement, driving continuous iteration
Requirements
- You have up to 3 years of experience working in a fast-paced, client-facing role, and a track record of working quickly and iteratively
- You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
- You are a problem solver with strong project management skills and the ability to fully own strategy and execution on both sides of an emerging marketplace
- You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights
- You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot.
Benefits
- Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance on both food and wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
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