Account Manager for Securitas Healthcare selling healthcare solutions and ensuring customer satisfaction. Requires individual to be onsite 3 days a week at Lincoln, NE location.
About the role
- Supervisor managing a team for accurate payment and invoicing processes for university partnerships. Impacting student success by supporting retention and graduation goals while ensuring compliance.
Responsibilities
- Oversee daily operations and personnel development, including hiring, coaching, and training
- Administer letters of credit, billing, and invoicing for new and existing partnerships
- Troubleshoot issues and provide guidance to team members and leadership
- Assess, document, and update policies and procedures to ensure accuracy and compliance
- Collaborate with auditors on audits, controls, and regulatory requirements
- Maintain compliance with state, federal, and institutional funding regulations
- Track and report key performance indicators (KPIs) and ensure service level agreements are met
Requirements
- Bachelor’s degree
- 5 years of experience in student accounts, finance, or accounting, preferably in higher education
- 5 years of experience with Excel, reporting, and analysis
- Strong organizational, analytical, and problem-solving skills
- Excellent written and verbal communication abilities
- Proficiency with word processing and office management tools
- Ability to work in a fast-paced, collaborative environment
- Knowledge of Title IV compliance and/or Department of Defense Military and Veteran Tuition benefits
- Master’s degree (Bonus Points)
- Leadership experience in a Bursar or Student Accounts office (Bonus Points)
- Experience with student information systems (e.g., Banner) and federal aid processes (Bonus Points)
Benefits
- Comprehensive healthcare
- HSA and FSA options
- Life and disability insurance
- Legal assistance and identity protection
- Retirement savings plan
- Wellbeing programs
- Discounted WGU tuition for you and your family
- Flexible PTO and Sick time
- 11 paid holidays
- Additional paid leaves, including parental leave
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