Join Peel Region as an Advisor for Health Strategy and Partnerships. Drive key initiatives improving community safety and well - being through strategic leadership and collaboration.
About the role
- Account Manager at Megaport ensuring smooth operations and customer satisfaction through team collaboration. Involves coordinating service deployments and identifying growth opportunities in cloud infrastructure.
Responsibilities
- Commercial & Account Support: Sales Enablement: Act as the operational right hand for Sales Executives, managing quotes, pricing, and account updates to keep the sales cycle moving.
- Account Growth: Proactively identify expansion opportunities and suggest additional capacity or services that add tangible value to the customer’s infrastructure.
- Operational Coordination: Project Orchestration: Coordinate server provisioning, migrations, and upgrades by working closely with internal technical teams to ensure perfect execution.
- Delivery Excellence: Track all deployments from start to finish, ensuring internal systems (CRM, tickets) stay accurate and customers are notified of completion.
- Billing & Account Maintenance: Revenue Operations: Configure billing plans (hourly, monthly, or annual) and serve as the first point of contact for invoice queries or plan adjustments.
- Lifecycle Management: Handle account maintenance, including credits and cancellations, ensuring all changes follow company guidelines and maintain data integrity.
- Team Collaboration & Growth: The Pod Engine: Operate as a central figure in our "POD" model, collaborating daily with Sales, Solution Architects, and Ops to streamline the customer journey.
- Continuous Improvement: Follow established processes while contributing fresh ideas to help us scale more efficiently.
- Technical Mastery: Actively build your knowledge of cloud infrastructure, baremetal, and global networking services.
Requirements
- Effective Communicator: You are comfortable engaging with customers and can translate internal operations into clear, professional updates.
- Meticulous Organizer: You have an eye for detail and a structured approach to work. You take pride in keeping systems accurate and ensuring no task is left unfinished.
- Growth Mindset: You are genuinely curious about the "how" behind technology. You are eager to dive into the technical and operational nuances of cloud infrastructure.
- Adaptable: You thrive in fast-paced, global environments. You can manage multiple priorities without losing your focus or your sense of humor.
- A background in Customer Success, Account Management, or Sales Support is a major advantage.
- Tech Industry Exposure: Previous experience at a cloud, hosting, or SaaS company will help you get up to speed quickly.
- Tool Proficiency: Experience navigating CRMs (like Salesforce or HubSpot), ticketing systems, or complex billing platforms.
- Technical Foundations: A basic understanding of how servers, cloud environments, or networking work (though we are happy to train the right person).
Benefits
- Flexible working environments with the ability to do your job from anywhere
- Birthday Leave
- Generous study and training allowance + 5 days paid study leave
- Creative, fun, and contemporary workspaces
- Motivated team of industry experts and new talent
- Celebrated success with ‘Legend’ and ‘Kudos’ Awards
- Health and wellness program
- Opportunities for career growth and potential for global intra-company transfers for interested candidates
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Account Manager role responsible for supporting Ad Sales teams at Comcast Advertising. Managing databases, developing reports, and ensuring client satisfaction through effective project management.
EU Account Manager at McCormick managing key accounts within the Flavour Solutions Business. Focusing on delivering customer marketing programs and maintaining successful customer relationships.
Account Manager at Grainger enhancing sales growth for specific geography or vertical market. Managing 15 - 20 accounts generating approximately $4M to $4.5M annually.
Account Manager driving positive sales growth for Grainger through customer relationship management. Overseeing inventory support and developing account strategies for increased sales results.
Senior Analyst overseeing vendor management for finance and HR services at Nutrien, enhancing service quality and alignment with strategic goals.
Psychiatry Account Manager leading the promotion of Lundbeck's psychiatry portfolio. Executing sales strategies in Tennessee with a focus on driving sales performance.
Account Manager promoting Lundbeck's psychiatric portfolio through strategic sales and marketing. Seeking dynamic sales professional with a track record in pharmaceuticals.
Psychiatry Account Manager promoting Lundbeck’s psychiatry portfolio. Executing sales and marketing strategies to drive sales performance in Minneapolis South, MN territory.
Account Manager for Quarry Automation at Caterpillar managing sales efforts with quarry customers. Collaborating with teams to improve operations efficiencies and engage in direct sales negotiations.