SAP Training Analyst at Westinghouse developing training programs in SAP. Collaborating with Business Process Owners to facilitate effective training solutions for energy sector.
Responsibilities
Develop and maintain SAP processes and procedures related to training.
Maintain the training tool, EnableNow, by handling administrative, maintenance and support tasks.
Oversee migration of existing training materials to new version of EnableNow.
Identification of needs and design of training programs that align with our needs by coordinating activities with Business Process Owners.
Help create training materials like manuals, e-learning modules and videos by coordinating activities with Business Process Owners.
Help deliver training by coordinating activities with Business Process Owners.
Evaluate the effectiveness of training programs through assessments and feedback and identify areas for improvement and provide to Business Process Owners for incorporation into future training.
Maintain open communications with our users through hypercare and ensure adoption of processes post go-live.
Follow the Westinghouse SAP change management model, cybersecurity polices and other Westinghouse standards.
Collaborate with Westinghouse partners, other SAP team members, IT and other teams, and external partners to provide high quality deliverables and services.
As a member of the larger SAP team, participate in team meetings, training and planning cycles to foster an environment of continuous improvement.
Follow all Westinghouse cybersecurity best practices to maintain a hardened environment.
Maintain standards documentation for administering SAP modules.
Complete support activities to achieve targets of customer satisfaction and cycle time.
Complete root cause analysis for repetitive issues to prevent future occurrences.
Follow established Project Management Methodologies and documentation standards to complete all projects in assigned application area.
Follow Westinghouse standards and controls within your responsibilities.
Requirements
Bachelor's Degree in Information Technology, Computer Science or equivalent
1 to 3 years experience prior experience with any SAP business modules
Fluency in written and spoken English
Prior experience with training tools and methodologies
Ability to collect, organize and analyze information
Strong presentation skills to deliver training
Ability to work with other resources to troubleshoot issues/failures.
Documentation skills and ability to create training and job aide material
Complete work on time and within budget
Provide high-quality support within set standards
Benefits
Stable employment
Outstanding and supportive atmosphere of collaboration in the team and in Westinghouse group
Attractive remuneration with bonuses
Hybrid model of work, flexible working time
MyBenefit Cafeteria
Life insurance
Private Medical Care
Private Group Insurance
Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
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