Banking Operations/Product Design Analyst II overseeing banking systems for operational effectiveness. Designing technical solutions in collaboration with cross-operational teams in a dynamic environment.
Responsibilities
Oversee a full range of activities to ensure operational effectiveness and accurate data collection within banking systems and processes
Provide expertise to lead initiatives focused on reimagining operational processes by designing technical solutions that support internal business units
Work with cross-operational teams to develop a deep understanding of current and future processes
Create intuitive user-friendly designs and manage these solutions through development, testing and delivery
Collaborate with stakeholders to develop effective process solutions and business requirements
Think critically, demonstrate independent resourcefulness, take ownership, and communicate effectively with stakeholders at all levels of the business
Design products and features, enhance user experience, and ensure data availability to improve banking processes
Manage team priorities, individual projects, iterative improvements, and tech-debt
Work with teams and managers to develop data driven solution designs, while documenting process improvement needs
Summarize, track, train and communicate updates and changes to the end users
Assist in analyzing, resolving, and correcting design or solution issues while communicating impacts and timelines to affected users
Facilitate project planning, develop business and reporting requirements, and conduct application testing to ensure a successful application deployment
Requirements
10+ years in consulting, banking, commercial lending, data management, process improvement or system design
4-year degree from an accredited university or equivalent direct experience in application development
Strong passion for understanding user behavior and translating insights into actionable system design improvements
Experience in data analytics, business intelligence, data science, Tableau, and SQL
Recent experience and working knowledge of commercial banking, loan, deposit and credit operations
Experience in project management methodologies, and ability to prioritize multiple projects and objectives in a rapidly changing environment
Highly organized and detail-oriented, with excellent analytical, interpersonal and communication skills
Proficient in Microsoft Office Suite, Visio/Lucid, and ADO
Flexible, resourceful team player with a “get-it-done” attitude capable of thriving in fast-paced environments.
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