Incident and Problem Product Manager responsible for enhancing ServiceNow processes at Equinix. Collaborating with teams to drive process maturity and improve customer experience.
About the role
- Life Sciences Senior Product Manager managing product development at Welocalize, a leader in multilingual content transformation solutions. Focused on AI and ML technologies within life sciences.
Responsibilities
- Play a central role in building capabilities that will empower multiple business-critical software projects.
- Build insights into Welocalize use cases, strategize where software solutions can be applied to drive business impact and use these insights to build and champion the product roadmap.
- Closely partner with outstanding talent across engineering teams and drive tight integration with other systems to build effective software solutions.
- Define clear OKRs to ensure progress towards our goal of driving software adoption and effectiveness.
- Collaborate with internal operational stakeholders, external clients, and our engineering team to ensure product success.
- Collaborate with cross-functional teams to understand business requirements, define clear objectives, and develop technical plans.
- Develop metrics that reflect the needs of the business for their stakeholder cases, partner in the analysis of experiment results, interpret findings, and provide actionable recommendations.
- Stay updated with the latest advancements in software development, technologies, and methodologies.
- Lead product development and launches by working with multiple stakeholders to define product requirements, prioritize features, and manage timelines.
- Monitor product performance and user feedback to ensure product success.
- Develop and execute a formal plan to regularly engage with stakeholders to ensure all product needs are captured.
- Ensure that requirements slated for development are internally consistent, well-described, and granular enough to be implemented by developers.
- Collaborate with the development team by involving them in the development of the product vision, sharing credit for success, thinking through nuances before presenting requirements, and creating schedules through consensus.
- Contribute to a culture of excellence, open communication, courage, and respect.
Requirements
- 5+ years of Product Management experience, preferably in tech-centric roles within life sciences or a closely related field.
- Familiarity with AI and ML technologies and localization platforms, including TMS, CAT tools, LQA, MT, and integrations.
- Proven track record in leading and delivering tech projects with high precision and user-centric focus.
- Experience with clinical trial management systems or patient data handling is preferred.
- Familiarity with global regulatory requirements pertaining to clinical trials and document management will be valued.
- Strong practical knowledge of MS Office, Atlassian (JIRA, Confluence).
- Background in cloud solutions, SaaS platforms, or enterprise software development.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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