Retail Sales Associate generating retail sales and providing exceptional customer service at Verizon's North Carolina stores. Opportunities for training and community engagement to enhance customer relationships.
About the role
- Non-producing Mortgage Retail Sales Manager in Consumer Lending at Wells Fargo. Coaching mortgage sales consultants and managing customer loyalty performance in multiple Florida locations.
Responsibilities
- Coach, direct, and manage the sales activities of a branch of Mortgage Retail Sales Consultants
- Manage customer loyalty and or disloyalty performance levels
- Make decisions and resolve issues to meet business objectives
- Engage stakeholders and internal partners associated with the Mortgage Retail Sales functional area
- Recruit, develop, and manage a sales team that generates quality loans compliant with company policies
- Interpret and develop policies and procedures for functional areas
- Develop knowledge of company products, policies and procedures, and underwriting requirements
- Understand real estate appraisals, title reports, and real estate transactions
- Manage allocation of people and financial resources for Mortgage Retail Sales
- Mentor and guide talent development of direct reports
Requirements
- 4+ years of Mortgage Retail Sales experience
- 2+ years of Leadership experience
- Excellent verbal, written, and interpersonal communication skills
- Mortgage industry experience
- A BS/BA degree or higher
- Bilingual speaking proficiency in Spanish/English
- 1+ year of experience in recruiting individuals or team
- Basic Microsoft Office skills
Benefits
- Drug and Alcohol Policy
- Health insurance
- Retirement plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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