Our powerful business management software is trusted by thousands of spas, salons, fitness and yoga studios across North America.
Our cloud based software features real-time appointment and class scheduling, point of sale, email and SMS marketing, customer review management, rewards program and a client mobile app experience that is second to none.
Our mission is to provide the wellness industry with the most comprehensive tool set available to better manage their existing clients while helping them grow their business.

WellnessLiving

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sales

WellnessLiving is a comprehensive software solution designed for the fitness and wellness industry. It offers a suite of tools for managing businesses such as yoga studios, fitness centers, dance studios, and wellness businesses. The platform includes features for online booking, staff and client management, reporting, payments, and marketing solutions like email and SMS marketing. It also integrates with various services like QuickBooks and Google, providing users with a cloud-based enterprise solution that enhances operational efficiency and client engagement. WellnessLiving aims to boost business growth, retention, and streamline daily operations.

Our powerful business management software is trusted by thousands of spas, salons, fitness and yoga studios across North America. Our cloud based software features real-time appointment and class scheduling, point of sale, email and SMS marketing, customer review management, rewards program and a client mobile app experience that is second to none. Our mission is to provide the wellness industry with the most comprehensive tool set available to better manage their existing clients while helping them grow their business.

• Meet or exceed the sales & retention goals for the customer account team
• Develop and maintain lasting relationships with existing WellnessLiving customers, improve client utilization and product/service adoption rates
• Motivate, coach and mentor the sales team while managing and training the team
• Observe, monitor, track performance and conduct performance reviews for the team
• Analyze and interpret metrics and develop plans and training for improvements accordingly
• Continually assess sales and support process and document/implement changes for success
• Review and develop effective reporting to motivate staff and monitor performance and results
• Leading by example, develop and preserve an energetic, highly effective culture that inspires employee engagement, effective processes and subsequently surpasses even the most aggressive stakeholder expectations
• Establish standards for service levels, call handling, and performance monitoring measures
• Create processes to capture, analyze, leverage and share customer insights in order to improve overall customer experience
• Collaborate with other sales management to craft solutions to meet customer needs
• Continue to improve and implement program guidelines and processes
• Generate and implement on-going reporting to track outbound activity and continuously improve KPIs
• Work closely with the Onboarding department to bridge gaps in communication, identify reasons for churn and forecast opportunities for retaining customers/closing sales
• Facilitate frequent team meetings to discuss team goals and targets, and communication meeting outcomes with Sales management

Customer Account Sales Manager

Customer Account Sales Manager driving sales and retention goals at WellnessLiving. Leading customer relationships and team performance in a dynamic wellness industry environment.

account-executive

• Manage a book of business by building and maintaining strong client relationships while meeting or exceeding performance targets.
• Retain and grow assigned accounts through proactive engagement and strategic account management.
• Recommend effective WellnessLiving solutions by understanding clients’ business models, organizational structures, and goals.
• Conduct regular client meetings to share best practices, data-driven insights, and results that support renewals, growth, and referrals.
• Serve as a product expert, advising clients on WellnessLiving’s software, key features, and additional services.
• Maintain a consistent cadence of customer engagement to drive adoption and satisfaction.
• Review client data and performance metrics to anticipate needs, identify risks, and uncover growth opportunities.
• Create and analyze client reports to surface trends, opportunities, and potential issues.
• Host webinars and support customer-facing content that highlights WellnessLiving’s value.
• Collaborate cross-functionally with Sales, Customer Success, Onboarding, Support, Product, and Marketing to drive customer success and revenue growth.

Customer Growth, Account Executive

Account Executive responsible for client growth and engagement at WellnessLiving. Building relationships and recommending software solutions in a fast-paced, customer-focused, hybrid environment.

business-development-rep

• As a Business Development Representative (BDR), you are the engine of our outbound sales team, helping to educate potential customers and continue the explosive growth we have achieved over the past several years.
• This is a critical role in our sales organization, you will focus on booking qualified meetings for our Account Executives by cold calling prospective customers.
• Quota is based on the number of qualified demos from opportunities you set.
• Introduce potential customers to WellnessLiving via cold call, explaining how our software will help their business attract, convert, and retain clients.
• Generate qualified opportunities for our Account Executives.
• Become an expert in prospecting, identifying decision makers and uncovering areas WellnessLiving can help.
• Own your book of business, you will be responsible for managing your pipeline, opportunities, and day-to-day activities in Salesforce.

Business Development Representative

Business Development Representative driving outbound sales at WellnessLiving by booking meetings through cold calls. Critical role in generating qualified opportunities for Account Executives.

• Introduce potential customers to WellnessLiving via cold call, explaining how our software will help their business attract, convert, and retain clients.
• Generate qualified opportunities for our Account Executives.
• Become an expert in prospecting, identifying decision makers and uncovering areas WellnessLiving can help.
• Own your book of business, you will be responsible for managing your pipeline, opportunities, and day-to-day activities in Salesforce.

Business Development Representative introducing customers to WellnessLiving software. Generating qualified leads and managing opportunities in Salesforce while focusing on outbound sales.

• Meet or exceed the sales & retention goals for the customer account team.
• Develop and maintain lasting relationships with existing WellnessLiving customers, improve client utilization and product/service adoption rates.
• Motivate, coach and mentor the sales team while managing and training the team.
• Observe, monitor, track performance and conduct performance reviews for the team.
• Analyze and interpret metrics and develop plans and training for improvements accordingly.
• Continually assess sales and support process and document/implement changes for success.
• Review and develop effective reporting to motivate staff and monitor performance and results.
• Leading by example, develop and preserve an energetic, highly effective culture that inspires employee engagement, effective processes and subsequently surpasses even the most aggressive stakeholder expectations.
• Establish standards for service levels, call handling, and performance monitoring measures.
• Create processes to capture, analyze, leverage and share customer insights in order to improve overall customer experience.
• Collaborate with other sales management to craft solutions to meet customer needs.
• Continue to improve and implement program guidelines and processes.
• Generate and implement on-going reporting to track outbound activity and continuously improve KPIs.
• Work closely with the Onboarding department to bridge gaps in communication, identify reasons for churn and forecast opportunities for retaining customers/closing sales.
• Facilitate frequent team meetings to discuss team goals and targets, and communication meeting outcomes with Sales management.

Customer Account Sales Manager at WellnessLiving developing customer relationships and leading a sales team. Achieving sales goals in a hybrid working environment from Thornhill, Canada.

WellnessLiving

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5 jobs found

Customer Account Sales Manager

WellnessLiving

Customer Growth, Account Executive

WellnessLiving

Business Development Representative

WellnessLiving

Business Development Representative

WellnessLiving

Customer Account Sales Manager

WellnessLiving