Director of Payments Operations at Weave driving transformation of payment products within healthcare. Managing operations and partnerships to optimize payment workflows for SMBs in a hybrid environment.
Responsibilities
Help develop and own execution of the payments operations strategy
Provide oversight for all initiatives that impact payments operational workflows
Partner with Product and Engineering to launch new payment capabilities
Own and maintain strong relationships with payment processing partners
Manage third-party payments relationships with payment networks and other providers
Maintain a robust set of reporting and dashboards to track payment performance
Oversee day-to-day operations across the full payment lifecycle
Design and continuously improve operational workflows and controls
Monitor industry trends, regulations, and emerging technologies
Collaborate with the Product team to identify workflows or user experiences that improve our value proposition.
Requirements
Strong understanding of payment operations, Card Brand Interchange, payments program design
Demonstrated experience working with various payment pricing models and commercial structures
Exceptional individual leadership and communication skills
Strategic thinker able to define processes and design customer centric experiences
Excellent analytical and problem solving skills
Strong presentation skills
Ability to work fluidly across all organizational functions
Highly organized with strong attention to detail and excellent time management skills
Ability to function well in a high paced, rapidly scaling environment
Proficient with Microsoft Office Suite or related software.
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