Kfz - Schadenmanager handling accident claims at a Legal - Tech company in Leipzig. Coordinating processes and communicating with clients, insurance, and authorities.
About the role
- Resource Manager in a socially-led creative agency ensuring efficient resourcing and support for client groups. Collaborate with department heads and manage creative budgets.
Responsibilities
- Responsible for ensuring all resourced individuals are booked and their time is managed and utilised efficiently.
- Find creative solutions to everyday challenges.
- Optimise budgets for your group.
- Strategically support Client Groups while considering how resourcing impacts staff welfare.
- Work closely with department heads to ensure work/output quality is optimised.
Requirements
- Liaised daily with Project Managers, Client Services, and multiple other stakeholders to understand all booking requirements across internal and external (freelance) resources.
- Managed assigned departments daily, focusing on workloads, progress, bottlenecks, internal approvals, and meeting deadlines.
- Managed deadlines for multiple projects and prioritised work for the agency.
- Made recommendations on the best-suited resource for incoming work and liaised with relevant Department Heads for approvals.
- Ensured all resources are aware of their daily work and the immediate time frame.
- Attended and chaired weekly WIP meetings to gather a detailed view of the workload: interpret briefs, discuss casting, agree timelines, and prioritise work, pushing back where necessary.
- Managed and optimised financial efficiencies for department(s), working closely with the finance department and relevant Department Heads.
- Engaged and managed freelance relationships, negotiated/secured contracts, and approved bills/invoices, ensuring adherence to agency processes, including freelancer processes via platforms like Worksome.
- Worked strategically with other senior employees on longer-term initiatives, including improved ways of working, processes, and the development of new tools.
- Understands how resourcing impacts agency output, from quality to finance.
- Experienced working across multiple, fast-paced teams, including creative, and handles pressure well.
- Resource management tool experience is a plus.
Benefits
- 25 days holiday
- pension scheme & life assurance
- WAS Passport and Work From Anywhere schemes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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