Customer advisor managing existing client relationships and creating custom offers in IT and business solutions. Collaborating with product teams and ensuring client satisfaction in a dynamic environment.
About the role
- Bilingual Account Executive managing social media for clients in Dubai. Engaging with communities and coordinating client accounts for We Are Social.
Responsibilities
- Lead social media community management by responding to comments, queries, and engaging with audiences in the brand’s voice.
- Monitor social platforms for trends, brand mentions, sentiment, and conversations, and flag insights to the wider team.
- Coordinate internally with creative, media, and content teams to book resources and ensure timely delivery of campaign assets.
- Support the Account Manager with day-to-day tasks such as preparing decks, gathering analytics, and ensuring deliverables stay on track.
- Join client meetings and calls to share campaign updates, performance insights, and creative recommendations.
- Assist with content distribution and scheduling across platforms to maximize reach and engagement.
- Analyze engagement metrics and feedback to help refine strategy and improve future performance.
Requirements
- A passion for social media and a solid understanding of platform behaviors (Instagram, TikTok, X, LinkedIn, etc.)
- Excellent written and verbal communication skills with strong attention to detail.
- Ability to juggle multiple tasks and timelines in a fast-paced, collaborative environment.
- A team player mindset - organized, reliable, and eager to contribute to campaign success.
- Arabic language skills for bilingual account and community management.
- Bonus points for experience using social analytics tools and scheduling platforms like Sprout, Meta Suite, or Later.
Benefits
- **Our Culture **
- We pay a lot of attention to building our culture and we’re looking for people that will add value to We Are Social. We’re interested in your passion projects, in what makes you tick, and what helps you get out of bed in the morning. We’re looking for where you fit within our value framework: The Code: of working better together, focus, and going beyond the expected. You can explore more about what we bring to the table here.
- At We Are Social, we’ll give you the opportunity to work within a fast-paced, evolving team. You'll work across departments and work with new and existing clients. You’ll be empowered to take on the responsibility to grow your role and build an enviable portfolio of experience. If you like working holistically in a creative-led agency working closely with the creative, technology and media teams to create incredible, thumb-stopping work - then we might just be the place for you.
- Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via [email protected]
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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