Storage Ops & Customer Service Associate handling customer inquiries for logistics company. Managing customer relationships and storage operations with high efficiency and empathy.
About the role
- Retail Operations Manager overseeing on-site retail operations across FIFA World Cup 2026 locations. Collaborating with partners to ensure high standards from setup to breakdown.
Responsibilities
- Lead day-to-day retail operations planning for assigned Fan Festival locations
- Support store layout planning, fixture setup, and merchandising execution
- Coordinate staffing plans and schedules in partnership with People Ops and recruiting teams
- Act as a key point of contact for on-site partners and stakeholders
- Ensure retail locations are fully stocked, organized, and customer-ready
- Oversee on-site builds, POS setup, event days, and breakdown
- Direct and support retail staff to ensure smooth operations and a strong customer experience
- Monitor POS accuracy and assist with product setup or labeling as needed
- Troubleshoot issues quickly and calmly during live event days
- Manage timelines, expenses, and operational details to stay on plan
- Support inventory count-out, transfers, and shipping per program requirements
- Contribute to post-event reporting and operational feedback
- Partner with finance and leadership on recap insights and improvement opportunities
Requirements
- 2+ years of experience in event operations, retail management, or hospitality
- Experience leading teams in high-volume, fast-paced environments
- Strong communication and organization skills
- Comfortable making decisions on the fly and handling pressure
- Solid working knowledge of POS systems, inventory flow, and retail KPIs
- Ability to lift up to 50 lbs
- Willing and able to travel, including overnight stays
- Authorized to work in the United States
Benefits
- Travel expenses reimbursed
- Opportunity to work on one of the largest global sporting events
- A collaborative, people-first team environment focused on delivery and respect
- Managers may be eligible for a discretionary bonus, targeted at approximately 10% of base pay, based on overall program and performance outcomes
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Head of Central Operations leading Central Operations function at Pets at Home ensuring operation excellence. Overseeing communication, change management, and strategic execution to enhance pet care services.
Patent Operations Assistant at BAT, supporting the Group Patent legal strategy and high - quality guidance. Managing patent information and providing administrative support in a dynamic legal environment.
Patent Operations Coordinator managing patent information and ensuring data integrity within the Patents team at BAT in London. Overseeing workflows, database tasks, and stakeholder communication for operational efficiency.
Lead Manager Campaign Ops utilizing Adobe Experience Manager at Reynolds American. Focused on building and optimizing consumer - facing components of brand websites.
Deputy Operations Manager overseeing operations for Intrepid Travel trips in Utah. Responsible for performance, field staff communication, and administrative duties in the Utah branch.
Digital Operations Intern assisting with purchasing, supply chain management, and quality management at MANN+HUMMEL, supporting daily operations and departmental reporting.
Service Operations Lead responsible for leading technology services in retail operations across supermarkets and liquor. Ensuring service stability, performance monitoring, and operational support.
Department head for neuropsychology leading a team of psychologists in specialized healthcare services. Drive clinical protocol development and ensure interdisciplinary collaboration for patient rehabilitation.
Senior Manager for Regional Sales Operations at Hyundai overseeing sales activities and personnel. Achieving regional sales objectives while mentoring and training team members.