Accounts Receivable Specialist managing cash inflow and transactional accuracy for W.C. Bradley Co. Engaging with internal and external customers while streamlining cash applications processes.
Responsibilities
Ensure all customer payments (credit cards, electronically transferred funds, and lockbox) are processed and posted in a timely and accurate manner
Generate and send out invoices, payment reminders, and account statements to customers
Monitor and track unapplied cash and work with stakeholders to resolve application issues in a timely manner
Respond to inquiries from internal and external customers regarding payments received and cash applications in a timely manner
Monitor accounts for overdue payments and follow up with customers as needed
Improve cash applications efficiencies, including working with banking partners and IT
Work with leadership to resolve cash application issues by supporting root cause analysis and implementing plans to prevent future issues
Maintain accurate records of all transactions, adjustments, and communications with customers
Research exceptions including overpayments, duplicate payments, and short payments; communicate findings to the Management
Analyze accounts receivable aging reports to identify problematic accounts and prioritize collections efforts
Cross train with team members to learn all aspects of the AR department
Perform special projects and other duties as assigned and as necessary
Requirements
High School Diploma or completion of GED equivalent
Bachelor's degree in Business Administration, Finance, Accounting, or related field of study is preferred
Minimum 3 years experience in cash management (including credit card, wires, ACH, and lockbox) is required
Proficiency in Microsoft Office Suite – Advanced Excel skills are required
Knowledgeable with General Ledger is preferred
Experience working with large retailers is preferred
Proficient with SAP is preferred
Ability to work well with other departments and in cross-functional areas is preferred
Strong communication and analytical skills are preferred
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