Accounts Receivable Specialist at CKH providing clerical services such as processing credit notes and generating financial reports. Work involves collaboration in a supportive team environment.
About the role
- Pharmacy Support Assistant managing administrative and financial tasks at BioScript Pharmacy. Collaborating with pharmacies, partners, and patients in a dynamic healthcare environment.
Responsibilities
- Manage general administrative duties including maintaining effective communication channels with pharmacies, partners and patients via email/phone while maintaining detailed documentation of all encounters.
- Work with financial information, including entering data into computer software, preparing invoices, and maintaining patient AR accounts.
- Participating in responding to communication from various stakeholders, including monitoring email accounts and answering phones.
- Exemplary patient centered care in all interactions with both internal and external stakeholders.
- Ensure documentation is completed and submitted according to the timeline outlined in the Standard Operating Procedure (SOP) including Incident Reports, Adverse Event Reports, and Product Quality Complaints.
- Future development of this role may also include remote support of other pharmacy activities.
- Responsible for reporting any patient safety information as per adverse event reporting requirements.
- Other duties as required.
Requirements
- Prior experience as a Pharmacy Assistant is considered an asset.
- Strong written and oral communication skills.
- Comfortable working with computers and learning various vendor software.
- Proven customer service skills.
- Demonstrated effective time management and organizational skills.
- High attention to detail within a fast-paced environment.
- Able to work well independently as well as collaboratively within a team environment.
- Ability to problem solve, think critically, and make decisions.
- Knowledge of medical terminology and pharmacy procedures is an asset.
- Demonstrated commitment to maintain patient confidentiality and privacy.
- Fluently bilingual (EN/FR) is required.
Benefits
- Epic Work-Life Balance: Our Pharmacy is Business Hours! Monday to Friday, no evening’s weekends or holidays.
- Growth Opportunities: Taking the passion for Pharmacy and using it in a specialty setting, in a company that champions learning and growth for team members.
- Vibrant Culture: Collaborative approach to patient care, cutting edge specialty pharmacy services.
- Attractive Compensation: Robust and Comprehensive compensation and benefits, available from day 1!
Job title
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