Accounts Receivable Representative responsible for payment processing and account management for Viamericas. Collaborating with internal teams to maintain financial health and agency operations.
About the role
- Accounts Receivable Specialist responsible for collecting overdue accounts within the healthcare finance sector. Managing client relations and performing account reconciliations in a fast-paced environment.
Responsibilities
- Collection’s activities relating to mixed portfolio of customer accounts, including communication with clients regarding collections issues, actions, payment inquiries and invoicing.
- Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required.
- Communication with clients within assigned portfolio regarding collections issues, actions, payment inquires, invoicing and account reconciliation.
- Recognize billing issues through research and regular reconciliation.
- Preparation of monthly account breakdowns and analysis, as required by the Manager and customers.
- Compilation and provision of invoice copies, credits and unapplied payment details, as required.
- Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned.
- Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio.
- Participate in conference calls with customers and internal partners supporting recovery of past due invoices.
- Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR.
Requirements
- Bachelor's degree in accounting or 3+ year's experience processing accounts receivable.
- AI Fluency and/or use of M365 Copilot
- Must possess a high level of moral judgment for handling confidential information and monetary transactions
- Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions
- Effective attention to detail and high degree of accuracy managing reconciliations
- Able to effectively communicate both verbally and in writing
- Must be a team player and have the ability to effectively work within a strong cross functional environment.
- Sound analytical thinking, planning, prioritizing and execution skills
- Excellent computer skills with a strong working knowledge in Microsoft Word and Excel
- Working understanding with the US Health Care system - would be a benefit
Benefits
- Flexibility
- Growth opportunities
- Meaningful work
- AI tools integration
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