Accounts Receivable Specialist managing cash inflow and transactional accuracy for W.C. Bradley Co. Engaging with internal and external customers while streamlining cash applications processes.
About the role
- Accounts Receivable Representative managing full-cycle A/R-Collections process at Arjo. Sorting data, managing correspondence, and updating customer records while ensuring high customer satisfaction.
Responsibilities
- Proactively maintain portfolio of assigned customers with past due balances.
- Call customers to ensure timely payment of amount due.
- Perform timely follow-up.
- Prepare and distribute customer statements.
- Document internal and external conversations timely and accurately within ERP systems and other internal tracking mechanisms.
- Monitor daily emails received from internal and external sources and handle incoming requests.
- Generate reports from database(s) in order to manage activities for open orders.
- Achieve performance goals and metrics as established.
- Communicate with management regarding customer issues in a prompt and efficient manner and ability to provide solutions.
- Enter customers’ disputes and supports an effective, efficient, and timely dispute process.
- Collaborates with Collections team, management, and other internal departments in maintaining efficient internal procedures.
Requirements
- Associates degree in Finance, Business Administration or related field (Bachelor is preferred).
- 5+ years experience in B2B Accounts Receivables and/or Collections.
- Prior credit analyst a plus.
- Must have prior experience managing a large portfolio and high volume of accounts.
- Experience in the Medical Device or Healthcare industry is a plus.
- Proficient with MS Office applications (Excel, PowerPoint, Word, Outlook).
- Solid skill set with ERP system functions and financial systems (SAP experience a plus).
- Strong organizational and communication skills (interpersonal and written communication).
- Ability to work effectively with all employees and external business contacts while conveying a positive, service oriented attitude.
- Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment.
Benefits
- Competitive medical, vision, dental, etc. insurance
- award-winning 401k plan
- Paid time-off – 15d PTO plus 12 holidays (8 standard/ 4 floating ) and birthday
- Paid Training and Development - We support the development and growth of our employees through constant growth opportunities.
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