Director/Senior Director at Ankura delivering real estate advisory services. Focus on valuation, market analysis, and client presentations within a hybrid work environment.
About the role
- Director of Enterprise Systems at Chicago Public Media leading technology platforms for audience engagement and revenue growth. Managing systems architecture and strategy to reduce silos and ensure robust infrastructure.
Responsibilities
- Modernize and unify all CRMs, donor, subscription, and audience platforms.
- Develop a cohesive systems roadmap to streamline data flow across key departments (Membership, Development, Subscription, Marketing, Product).
- Act as a hands-on technical leader for scoping, troubleshooting, and building necessary integrations.
- Implement scalable architectural patterns, APIs, and automation for future-proof infrastructure.
- Oversee the systems and workflows that power donations, memberships, and subscriptions.
- Reduce manual workarounds and operational bottlenecks; implement automation, data governance practices, and efficient processes that support revenue growth.
- Partner with Membership, Development, and Marketing teams to enable sophisticated segmentation, personalization, lifecycle marketing, and performance insights.
- Collaborate with cross-functional leaders to reimagine the full audience journey — from new visitor to engaged member, donor, or subscriber.
- Build the data and systems foundations needed for lifecycle marketing, behavioral triggers, and multi-channel engagement.
- Translate strategic goals into actionable technical requirements that support acquisition, retention, and long-term audience value.
- Act as connective tissue across CPM’s brands and departments, fostering alignment around shared data, common tools, and unified operating practices.
- Manage our growing enterprise systems team of engineers and CRM specialists.
- Lead rigorous requirements-gathering and change-management processes to ensure systems improvements land smoothly and effectively.
- Establish technical and operational standards that raise the bar for how CPM evaluates, implements, and maintains enterprise systems.
- Mentor, coach, and support team members; model a leadership style that blends execution with strategic guidance.
Requirements
- 5+ years leading enterprise systems, digital transformation, revenue operations, or systems architecture — ideally in mission-driven, media, or multi-stakeholder environments.
- Demonstrated expertise in CRM/eCRM platforms, fundraising and subscription technologies, and the integrations that bind them. Experience with Snowflake is a plus.
- Proficiency in SQL for complex data extraction, manipulation, and ensuring compliance with business rules.
- Proficiency with Python or similar languages for API integration and building data pipelines.
- Hands-on experience evaluating, selecting, implementing, and optimizing systems.
- Deep experience integrating tools across marketing, membership, development, and finance — with a clear point of view on how data should flow across teams.
- Strong grounding in data strategy: governance, segmentation, automation, reporting, analytics, and personalization.
- Proven ability to lead complex, cross-functional initiatives and influence outcomes without formal authority.
- Exceptional communication and strategic storytelling skills, with the ability to translate technical concepts into language that drives understanding and adoption.
- Comfort working in environments of ambiguity and change, with the ability to bring clarity and structure where needed.
- Curiosity and drive to keep Chicago Public Media at the leading edge of audience and revenue technology.
Benefits
- medical
- dental
- vision
- vacation
- holidays
- life insurance
- disability coverage
- retirement savings
- commuter benefits plan
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Regional QSE Director overseeing quality and food safety systems across the CCAR region. Partnering with stakeholders to drive compliance and continuous improvement initiatives.
Senior Director driving advanced analytics strategies and predictive modeling at Coca - Cola. Collaborating across functions to enhance decision - making and marketing effectiveness.
Associate Director of Quantitative Systems Pharmacology developing QSP models for clinical study designs. Collaborating with multidisciplinary teams to enhance understanding of physiological systems in oncology.
Senior Director - Molecule Steward Lead overseeing innovative biopharmaceutical programs. Managing a talented team and driving quality, robustness, and productivity across the product lifecycle.
Director of Product Strategy & Innovation leading the innovation group to redefine clinical research operations. Collaborating with cross - functional teams to deliver data - driven solutions and drive organizational efficiency.
Director of Strategy and Transformation at Sun Life driving business optimization through strategic planning and collaboration with Canadian Operations Leadership Team.
Director responsible for leading Advisory and Risk consulting delivery in Greater China. Requires business development, client engagement, and generating opportunities for sustainable growth.
Senior Director - Market Integration at Cencora overseeing IT strategies for mergers and acquisitions. Leading governance and operational continuity for integrated infrastructure during transitional phases.
Director of Inspection Readiness responsible for inspection readiness strategies and regulatory compliance at BMS. Collaborates with cross - functional teams to ensure organizational preparedness for regulatory agency inspections.