Senior Manager, Editorial Operations leading editorial strategy ensuring quality and compliance for Walmart Connect. Collaborating with multiple teams to drive efficient and impactful content delivery.
Responsibilities
Define and own editorial standards, style guides, and quality benchmarks across all content types.
Establish governance frameworks for content review, approvals, and lifecycle management.
Act as the final editorial authority for high-visibility, enterprise-level content.
Design and manage scalable editorial workflows, intake models, and prioritization frameworks.
Set SLAs and capacity models to support predictable delivery across vertical and industry teams.
Lead process optimization efforts to reduce rework and accelerate time-to-market.
Lead and develop a team of Editorial Operations managers and editors.
Coach managers on stakeholder management, operational excellence, and decision-making.
Partner with Legal, Brand, Compliance, Marketing Ops, and Sales Enablement to ensure alignment.
Define KPIs for editorial efficiency, quality, and throughput.
Use data and insights to identify bottlenecks, inform resourcing decisions, and improve workflows.
Requirements
8–10+ years of experience in editorial operations, content strategy, or marketing operations.
Proven experience leading editorial teams in a complex, matrixed organization.
Strong understanding of brand governance, compliance, and enterprise content standards.
Exceptional stakeholder management and operational leadership skills.
Experience supporting sales enablement or B2B marketing organizations preferred.
Bachelor's degree in Business, Marketing, Communications, or related field and 3 years' experience in marketing or related field OR 7 years' experience in marketing or related field.
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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